Sr. Scrum Master

2 weeks ago

Charlotte, United States CrossCountry Mortgage Full time

Position Overview:

The Sr. Scrum Master leverages agile frameworks and practices to coach and drive teams towards delivering outcomes to CrossCountry Mortgage customers. This role not only facilitates agile events, but also ensures alignment to the department goals and standards. The position collaborates with other Scrum Masters to lead the organization into the development of an agile strategy. The Scrum Master delivers technology solutions to solve customer problems, while maintaining quality standards within time and budget constraints.

Job Responsibilities:

  • Lead agile software projects from product ideation phase to release.
  • Collaborate with engineers, product managers, and stakeholders to understand product and project objectives and expected outcomes.
  • Facilitate agile team events, such as stand-up, backlog refinement, sprint planning, sprint reviews, and retrospectives.
  • Assist in removing team impediments, and track and maintain agile metrics in information radiators.
  • Coach team members and the organization on utilizing agile principles and frameworks, and effectively leveraging best practices.
  • Promote collaboration and transparency and communicate accurate and timely information to stakeholders.
  • Collaborate with teams to gather unrefined business requirements to formulate and deliver solutions in a timely manner.
  • Assist in building a productive environment supporting team members to continuously improve.

Qualifications and Skills:

  • Bachelor's degree in Information Systems, related field, and/or 7+ years of equivalent combination of education/experience.
  • Minimum of 5 years' Scrum Master experience.
  • CSM or PMI-ACP, preferred.
  • Experience implementing agile practices and a working knowledge of agile principles and frameworks.
  • Experience leading large web-based software projects and delivering new products.
  • Experience working in an environment involving software releases.
  • Excellent attention to detail, organizational, and problem-solving skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

About Us:

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ( Protected Characteristics ). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit .

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