DC IT Tech

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Set up workstations with computers and necessary peripheral devices (switches, printers, access points, etc).
• Ability to run and terminate CAT V, CAT 6, and Fiber cables.
• Check computer hardware (HDD, Video Card, keyboards etc.) to ensure functionality.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks (LAN) in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Ability to complete quarterly Preventative Maintenance on scheduled IT hardware and networking equipment.
• Time management and ability to prioritize task based on criticality are required.
• Organize and coordinate work schedule with other teams and 3rd party vendors.
• Perform troubleshooting to diagnose and resolve problems.
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders.

MINIMUM QUALIFICATIONS:

• Proven experience as IT Technician or relevant position
• Demonstrate behaviors that exemplify Rural King Values: People First, Integrity, Attitude, Initiative,
• Excellent diagnostic and problem-solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Must be self-motivated, outgoing, and able to work with our customers
• Must also be able to work holidays and weekends as needed.
• Must be able to work alone and with teams as needed
• May be required to perform other duties such as network/phone cabling

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