Customer Service Representative

3 weeks ago


Clearfield, Utah, United States Americold Logistics Full time

Primary Responsibility :

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints

What You'll Do :

• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

• Reports customer feedback to management.

• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.

• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

• Assures proper invoicing of accounts by verifying computer-generated invoices.

• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

• Schedule loads as required.

• Maintain updated reports to ensure all loads are empty and closed.

• Resolve refused product, over, short and damaged (OS&D) orders.

• Follow attendance policy, show up for work on time and ready to work assigned shift.

• Perform other duties as required and assigned.

What Experience and Education You Need :

• High school diploma or general education degree (GED).

• 0-2 years of related work experience.

What Could Set You Apart :

• Ability to work in a fast paced environment.

• Ability to handle multiple tasks at the same time.

• Flexibility and initiative.

• Experience working with challenging customers.

• Excellent communication skills.

• Strong problem solving skills

• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.

• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

• Knowledge of Warehouse Management Systems

• Knowledge of Microsoft Office Suite.

• Desktop computers.

• Accurate typing and data entry skills

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility operations in temperatures at or below freezing

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

• Requires the use of various electronic tools

• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $19.0 hourly.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

ABOUT US

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.



  • Clearfield, Utah, United States Wal-Mart Stores , Inc. Full time

    **Join Our Team as a Customer Service Representative:**We are looking for a motivated and friendly individual to provide exceptional customer service to our shoppers. As a Customer Service Representative, you will be the face of our store and play a critical role in ensuring our customers have a great experience.Duties and Responsibilities:Cashier: Smile,...


  • Clearfield, Utah, United States Lifetime Products Full time

    Our Customer Service department is looking for a candidate to join our team that is willing to grow in an environment where they can learn, communicate with customers and help those customers by answering questions about our products. Our Customer Service team believes in supporting our customers in a friendly and professional manner as they work with...


  • Clearfield, Utah, United States Lifetime Products Full time

    Lifetime Products Inc, is seeking a French speaking Customer Service Representative to join our team.About Lifetime: Lifetime Products, Inc. is the world's leading manufacturer of folding tables, chairs, basketball systems, sheds, swing sets, lawn and garden equipment, water sports equipment and more. Lifetime has applied innovation and cutting-edge...


  • Clearfield, Utah, United States Bonnell Aluminum Full time

    Job OverviewBonnell Aluminum is seeking a highly motivated and results-driven Customer Account Representative to join our team. As a key member of our organization, you will serve as a single point of contact with our customers, focusing on timely order processing and dissemination of information. You will be responsible for leading key initiatives that...


  • Clearfield, Utah, United States Walmart Full time

    Job Description: As a Customer Service Representative - Grocery at Walmart, you will be the face of our company, providing top-notch service to our customers while working in our grocery department. Your duties will include responding to customer inquiries, processing transactions, and maintaining a clean and organized store environment.Your Key...


  • Clearfield, Utah, United States Americold Logistics Full time

    Primary Responsibility :Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaintsWhat You'll Do :* Responds to all customer inquiries and complaints...


  • Clearfield, Utah, United States Americold Logistics Full time

    Primary Responsibility :Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaintsWhat You'll Do :* Responds to all customer inquiries and complaints...


  • Clearfield, Utah, United States Americold Logistics Full time

    Job Description Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do : •Responds to all customer inquiries...


  • Clearfield, Utah, United States H&R Block Full time

    Are you looking for a challenging and rewarding career opportunity? Do you enjoy working with people and have excellent communication skills?We're seeking a highly motivated and detail-oriented individual to join our team as a Receptionist. In this role, you will be responsible for providing exceptional customer service and supporting our clients' needs.As a...


  • Clearfield, Utah, United States Living Spaces Full time

    **Job Description**We are seeking a results-driven and detail-focused individual to fill the role of Product Labeler. As a key member of our sales floor team, you will be responsible for maintaining the quality and presentation of our products.Main ResponsibilitiesThe successful candidate will be responsible for:Ensuring accurate pricing and signage on all...


  • Clearfield, Utah, United States The Kroger Company Full time

    **Key Job Functions:**In this role as a Product Offerings Specialist, you will:• Assist customers in discovering new products through tastings and demos.• Stay up-to-date on current promotions and inform customers about special offers.• Ensure that all products sold meet the highest standards of quality and freshness.• Develop strong relationships...


  • Clearfield, Utah, United States Bonnell Aluminum Full time

    About UsBonnell Aluminum is a leading manufacturer of custom aluminum extrusions. We offer a wide range of products, including mill finish, anodized, painted, and thermally broken aluminum extrusions.Our press size ranges from 1,550 to 5,500 tons, allowing us to produce large diameter extrusions with high-quality surface finishes up to 16 inches in circle...


  • Clearfield, Utah, United States The Kroger Company Full time

    About Our TeamThe Kroger Company is a dynamic and growing organization that is committed to hiring talented individuals who share our values and are passionate about delivering exceptional customer service. As a Grocery Clerk at Kroger, you will have the opportunity to work in a fast-paced retail environment and make a positive impact on our customers'...


  • Clearfield, Utah, United States Nothing Bundt Cakes #858 Full time

    Job Description Job Description About the Role:Join our team at Nothing Bundt Cakes as a Sales Representative (GSR) at Hill Air Force Base We are looking for a friendly and enthusiastic individual to help us provide exceptional customer service and promote our delicious cakes.Responsibilities:Assist customers in selecting and purchasing cakesHandle cash and...


  • Clearfield, Utah, United States Nothing Bundt Cakes #858 Full time

    Job Description Job Description Sales representative at the Food Court - Hill Airforce BasePart-time 2-3 days per week, Monday - Friday 8:45 am - 3 pmPersonable and able to interact with guests.Responsible / self starter


  • Clearfield, Utah, United States US Postal Service Full time

    Becoming a City Carrier Assistant with the US Postal Service offers numerous opportunities for growth and development in a fast-paced environment. As a key member of our team, you will provide exceptional customer service, load mail and packages into vehicles, and deliver mail and packages to customers along a prescribed route or as an auxiliary assistant by...


  • Clearfield, Utah, United States Lifetime Products Full time

    **Job Summary:**We are seeking a French speaking Customer Service Representative to join our team in Clearfield, UT.


  • Clearfield, Utah, United States US Postal Service Full time

    In this role, you will work closely with other team members to ensure efficient mail and package delivery to customers. Responsibilities include furnishing routine information concerning postal matters to customers, returning mail collected, undelivered mail, and submitting monies and receipts to the post office.


  • Clearfield, Utah, United States Bonnell Aluminum Full time

    Bonnell Aluminum is looking for a self-motivated individual. The ideal will possess integrity, passion, and a strong desire to achieve and succeed. The ability to thrive in a changing environment and demonstrate strong time management and prioritization skills is crucial to this position. Must be ready to work as a part of a team Reporting...


  • Clearfield, Utah, United States Bonnell Aluminum Full time

    In this key role, you'll have the opportunity to make a real impact at Bonnell Aluminum, driving business growth and customer satisfaction through effective relationship management, issue resolution, and operational support.Bonnell Aluminum is a leading manufacturer of custom aluminum extrusions, serving the building and construction, electronics,...