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Mail Clerk

2 months ago


Rosemont, United States MARS Solutions Group Full time
Description:

Office Services Clerk

Part-time In-office Contractor Role:

THE US FOODS WAY

The foundation that allows us to deliver on our strategy is The US Foods Way, which describes How We Live, through our Cultural Beliefs; How We Work, through our commitment to Continuous Improvement; and How We Lead, through our Leadership Behaviors. Our Cultural Beliefs are critical to making US Foods a great place to work, and we deliver better results because our culture is aligned to our strategy and operating model. Our culture also guides how we work together to execute plays and run consistent processes, drive continuous improvement, and embrace agile, our method for solving problems quickly.

BASIC PURPOSE

The Office Services Clerk is individually responsible for supporting the organization while reflecting a professional image. This role will perform a variety of tasks and help facilitate an efficient mail delivery within the Rosemont Corporate Office. The position requires strong organization, interpersonal, time management skills and the ability to work independently as well as working effectively with others.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following represents the core duties to be performed by this position, the list is not meant to be all-inclusive or restrict assignment of other duties.

*Greets guests and interacts with office personnel and visitors in a professional and positive manner. The highest commitment to customer service, development, and satisfaction is a key component of this role.

*Must be able to carry out written, oral, and diagrammatic instructions.

*Adhere to all safety protocols and procedures.

*Maintain a safe, clean, and professional office services work area, ensuring the space extends a welcoming and attractive climate.

*Receive all inbound mail; sort, record packages and distribute mail to appropriate floors, departments, and individuals.

*Correct and forward misdirected mail, as needed.

*Timely manage all outgoing mail; collect, prepare, document tracking details and ship.

*Monitoring mailroom email and Teams accounts; respond timely to associates inquires.

*Support the receptionist(s) in ensuring the support needs of the Rosemont campus are effectively addressed in an efficient and effective manner.

*Assist with special assignments and general administrative duties as assigned; to include but not limited to sorting, alphabetizing, decollating, stuffing, inserting, etc.

*Other duties as assigned.

RELATIONSHIPS

*Internal: USF associates

*External: USF guests, visitors, customers and outside vendors

WORK ENVIRONMENT

*Inside office: The associate in this role is expected to perform assigned responsibilities in a US Foods office-based environment.

MINIMUM QUALIFICATIONS

*One to three years' experience in mailroom, office services or other relevant field required.

*Strong communication (written and oral) and customer service skills.

*Must have customer service skills, and be able to maintain a consistent, professional level of service.

*Ability to manage multiple tasks simultaneously, prioritize and meet deadlines under pressure.

*Well-organized, with sharp attention to detail

*Ability to effectively address concerns and problem solve while also maintaining adherence to standards.

*Knowledge of Microsoft Office and basic computer and Internet skills

*Standing for long periods of time; significant walking, pushing, picking and packaging items is

*Ability to lift; up to 55 pounds on occasion.

EDUCATION

*High School Diploma or equivalent

PREFERRED QUALIFICATIONS

*Postage meter machines experience

*Xerox machine experience

*Preferred experience using shipping software required by common shipping carriers

Is this a contract to hire position?

Additional Details

  • Pay Rate Range ($) : $20
  • Is this a contract to hire position? : No
  • Shift : Not Applicable
  • Worker Location : Onsite
  • Enter Shift Start and End Time : 8am-5pm
  • Scheduled Days : Tuesday-Thursday