Current jobs related to Member Services Supervisor - San Diego, California - YMCA of San Diego County
-
Member Services Supervisor
3 weeks ago
San Francisco, California, United States ALAMEDA ALLIANCE FOR HEALTH in Full timeMember Services Supervisor / Job Req 772073309 (Manufacturing)PRINCIPAL RESPONSIBILITIES:Under general direction from the Sr. Director, Member Services, the Member Services Supervisor is responsible for the day-to-day supervision of Member Services Representatives, collaborating with other department Supervisors and leadership to meet and exceed performance...
-
Human Services Supervisor Leader
7 days ago
San Diego, California, United States Community Interface Services Full timeJob Description:We are seeking a dedicated front-line supervisor to join our team and empower adults with disabilities to live meaningful and independent lives. As a supervisor, you will lead a team of up to 15 direct support professionals, supervise, train, and support them to deliver person-centered services effectively. You will also oversee daily direct...
-
Distribution Services Supervisor
4 weeks ago
San Diego, California, United States PCI Pharma Services Full timeLife changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. JOB DESCRIPTION: Responsible for all activities...
-
Distribution Services Supervisor
4 weeks ago
San Diego, California, United States PCI Pharma Services Full timeLife changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.We are PCI.Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.JOB DESCRIPTION:Responsible for all activities...
-
Environmental Services Supervisor
7 days ago
San Diego, California, United States UC San Diego Health Full timeWe are seeking a highly motivated and organized individual to fill the role of Environmental Services Supervisor. As part of our facilities team, this person will be responsible for overseeing the daily operations of environmental services, including cleaning and maintenance tasks.The successful candidate will supervise and train staff members, providing...
-
Frontline I/DD Services Supervisor
7 days ago
San Diego, California, United States Community Interface Services Full timeMake a Difference in the Lives of Adults with Intellectual and Developmental Disabilities Are you a passionate leader in human services, ready to make a difference in the lives of individuals with intellectual and developmental disabilities? Are you flexible, team-oriented, and have great people skills? Community Interface Services is seeking a dedicated...
-
Frontline I/DD Services Supervisor
13 hours ago
San Diego, California, United States Community Interface Services Full timeMake a Difference in the Lives of Adults with Intellectual and Developmental DisabilitiesAre you a passionate leader in human services, ready to make a difference in the lives of individuals with intellectual and developmental disabilities? Are you flexible, team-oriented, and have great people skills? Community Interface Services is seeking a dedicated...
-
Flight Services Supervisor
6 days ago
San Diego, California, United States Worldwide Flight Services, Inc. Part timeJob DescriptionWe are seeking a highly motivated and experienced Airport Station Supervisor to join our team. The successful candidate will be responsible for supervising airport station operations, ensuring safe and efficient cargo handling, and collaborating with airline partners to optimize flight operations.ResponsibilitiesSupervise airport station staff...
-
Fleet Maintenance Supervisor
3 weeks ago
San Diego, California, United States Republic Services Full timePOSITION SUMMARY: The Fleet Maintenance Supervisor is responsible for supervising a maintenance shop that is under the umbrella responsibility of a Maintenance Manager. The Fleet Maintenance Supervisor's responsibilities include supervising a technician (mechanic) team responsible for preventive maintenance/repair of a fleet; machinery that supports a...
-
Service Supervisor
7 days ago
San Diego, California, United States Convergint Full timeJob Details Description Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Supervisor to join our amazing culture. As a Service Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our...
-
Intake Supervisor
4 weeks ago
San Diego, California, United States Serene Health Services Full timeEmpowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term...
-
Customer Service Supervisor
7 days ago
San Diego, California, United States Salvation Army Full timeThe Salvation Army is an international movement that serves humanity through various programs and services. Our mission is to preach the gospel of Jesus Christ and meet human needs without discrimination.Job SummaryWe are seeking a highly skilled Customer Service Supervisor - Community Engagement to provide exceptional customer service to our members,...
-
Support Services Supervisor
2 days ago
San Diego, California, United States Dexcom Full timeSupervising Technical Support TeamsAs a Support Services Supervisor at Dexcom, you will oversee a team of technical support specialists who interact with patients, parents, and caregivers who rely on our innovative products. Your leadership skills and technical expertise will drive business success and contribute to our mission of improving human health.Key...
-
Facilities Services Supervisor
5 days ago
San Diego, California, United States Honu Full timeAbout the RoleWe are looking for a skilled Facilities Services Supervisor to join our team in the San Diego area. As a key member of our facilities management team, you will oversee maintenance operations, provide leadership and guidance to technicians, and ensure seamless day-to-day operations.Main Responsibilities:Supervising maintenance technicians,...
-
RN Healthcare Services Supervisor
5 days ago
San Diego, California, United States Insight Global Full timeRole OverviewThe RN Healthcare Services Supervisor leads the Patient Care Team, ensuring effective coordination of care from admission to discharge or transfer to bereavement. This role requires strong leadership skills, with a focus on patient advocacy and collaboration with social service and healthcare providers.Key ResponsibilitiesSupervise and evaluate...
-
Cleaning Services Supervisor
3 days ago
San Diego, California, United States Controlled Contamination Service Full timeThe Site Supervisor plays a critical role in ensuring the cleanliness and quality of facilities at our client sites. This individual must be able to effectively supervise, train, and motivate a team of cleaning professionals to meet the highest standards of quality and service. If you are a detail-oriented leader with excellent communication skills and the...
-
Customer Service Supervisor
1 hour ago
San Diego, California, United States Euromarket Designs Inc. Full timeAbout Euromarket Designs Inc.At Euromarket Designs Inc., we're passionate about delivering exceptional customer experiences and creating a unique shopping environment that exceeds our customers' expectations. We're seeking a highly skilled and experienced Customer Service Supervisor to join our team at one of our retail locations.About the RoleAs a Customer...
-
Service Supervisor
2 days ago
San Diego, California, United States Hawthorne cat Full timeOverviewWe Build Better CommunitiesBe Part of the Hawthorne DifferenceHawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and...
-
Service Supervisor
2 days ago
San Diego, California, United States Hawthorne cat Full timeOverviewWe Build Better CommunitiesBe Part of the Hawthorne DifferenceHawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and...
-
Clinical Operations Supervisor
3 days ago
San Diego, California, United States Maxim Healthcare Services Full timeNurse Leadership OpportunityWe are seeking an experienced Registered Nurse to lead our team as a Clinical Supervisor. In this role, you will be responsible for overseeing the clinical care of our homecare clients, managing care delivery and personnel, and ensuring high-quality clinical services.The ideal candidate will have a strong background in nursing,...
Member Services Supervisor
4 weeks ago
The Member Services Supervisor is responsible for executing day-to-day tactics and communication in support of member services operations. The Supervisor operates in accordance with the policies, procedures, and standards established by the YMCA of San Diego County, ensuring proper communication of YMCA cause-driven messages.
For information on Y Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)
Schedule
- Monday- Friday 11:50AM - 8:20PM
- Assist Membership Director in the hiring of all member services staff
- Provide staff development through implementing training and onboarding procedures for part-time and full-time staff as it relates to customer service, membership and program registrations, and front desk operations
- Provide continuous customer service trainings for all Member Services staff
- Responsible for supervising all front desk systems and operations ensuring they are efficient and follow Association standards
- Manager on Duty in the absence of Director level or other Leadership staff
- Create a professional and effective work environment for member services employees by developing positive, professional relationships with staff
- Ensure proper department communication processes so members, participants, and staff are provided with accurate facility program and membership information
- Serve as initial point of contact for membership administration, exceptions, special requests, or issues
- Handle and resolve member and participant complaints
- Champion the member experience by overseeing strategy implementation, survey feedback reports
- Process program enrollment transfers and overrides in TREC when necessary
- The ability to observe program activities, enforce safety standards, and apply the appropriate policies and procedures
- Must have visual, physical, and auditory ability to act swiftly in emergency situations
- Other duties as assigned
- 3+ years' of experience in membership or customer service field
- Supervision experience preferred
- Sales experience preferred
- Self-starter, detail-oriented, with good organizational skills
- Strong working knowledge of data management required
- Demonstrated ability to monitor budgets
- Able to communicate clearly and positively, verbally and in writing
- Must be flexible with work schedule
- Requires excellent customer service skills with a friendly and positive attitude
- Requires computer inputting, typing and other repetitive activities for extended periods of time
- Demonstrated ability to meet goals, objectives and deadlines
- Passionate commitment to the YMCA mission and communities we serve
- Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
- CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
- American Red Cross
- American Heart Association
- American Safety & Health Institute
Pay Range
USD $22.64 - USD $27.17 /Hr.
- Passionate commitment to the YMCA mission and communities we serve
- Demonstrated ability to meet goals, objectives and deadlines
- Requires computer inputting, typing and other repetitive activities for extended periods of time
- Requires excellent customer service skills with a friendly and positive attitude
- Must be flexible with work schedule
- Able to communicate clearly and positively, verbally and in writing
- Demonstrated ability to monitor budgets
- Strong working knowledge of data management required
- Self-starter, detail-oriented, with good organizational skills
- Sales experience preferred
- Supervision experience preferred
- The ability to observe program activities, enforce safety standards, and apply the appropriate policies and procedures
- Handle and resolve member and participant complaints
- Serve as initial point of contact for membership administration, exceptions, special requests, or issues
- Ensure proper department communication processes so members, participants, and staff are provided with accurate facility program and membership information
- Create a professional and effective work environment for member services employees by developing positive, professional relationships with staff
- Manager on Duty in the absence of Director level or other Leadership staff
- Responsible for supervising all front desk systems and operations ensuring they are efficient and follow Association standards
- Provide continuous customer service trainings for all Member Services staff
- Provide staff development through implementing training and onboarding procedures for part-time and full-time staff as it relates to customer service, membership and program registrations, and front desk operations
