Service Now HRSD Developer

22 hours ago


Sunnyvale, United States SynergisticIT Full time
Job Description:

Pay Range: $70hr - $88.89hr

Responsibilities:
  • Configuration/Coding which includes UI changes, Workflows, Reports, data Imports, Integrations, scripting, custom application development.
  • Developing Service Request process flow with respective to User requirements by utilizing Service Catalog, Workflow, Events, Notifications.
  • Develop reusable utilities to maintain low-code.
  • Develop Service Portal according the user requirements for custom application utilizing ServiceNow Platform tools/modules.
  • Responsible for developing the ServiceNow applications which includes automation of processes, customizations, Integrations (SOAP/REST), scheduled events, Server-side/Client-side scripting, AngularJS to meet the Business requirements.
  • Create and maintain system technical design and specifications documentation.
  • Setup report using advance report and performance analytics module in ServiceNow Platform.
  • Must analyze and fully understand user requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Performs system and integration testing by providing test data for respective scenarios developed.
  • Providing support to Analysts on the technical feasibilities or data.
Required Knowledge, Skills and Abilities:
  • Strong Experience in JavaScript, HTML, CSS, Angular, Bootstrap and good web design practices.
  • Strong Experience in Glide Script, Rest, SOAP Webservices.
  • Knowledge of integrating with internal and external applications and systems.
  • Proven track record in ITSM, HRSD, Performance Analytics, App-Engine for Scoped Applications, ITBM, Service Portal technologies.
  • Strong understanding of HRSD framework and processing (Case Routing, Security, HR criteria).
  • bility to effectively communicate with all levels of the organization.
  • bility to demonstrate analytical and problem-solving skills.
  • bility to successfully design, develop, and support web-based applications and websites.
  • bility to work on multiple overlapping projects.
  • bility to work independently with minimal supervision.


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