Clinical - Practice Assistant (74333) - Brewster,NY

3 weeks ago

Brewster, United States CareerNation Full time
Clinical - Practice Assistant (74333)

FLUCLINIC

Brewster,NY

M-F 8:00 am - 5:00 pm

Overhire

Position Overview:

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medical's standards operationally and financially

Add'l. Description : This is a Front desk position for this year's Flu Clinic. The Practice Assistant will be responsible for checking patients into the clinic and also verifying insurance. The clinic will start on 9/19 with training the week before starting 9/12. The hours will be Mon - Fri 8:00 - 5:00 with one evening until 7:00 pm and rotating Saturdays from 9:00 am to 1:00 pm.

Essential Duties and Responsibilities (including but not limited to the following):
  • Provide quality Customer Service to the patients and visitors courteously and promptly.
  • Verify and update patient account information according to Front Desk policy and procedures.
  • Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
  • Maintains work area and patient waiting room routinely and in a neat and orderly manner.
  • Maintain knowledge of individual physicians scheduling requirements and preferences.
  • Uphold a professional image and environment at the front desk.
  • Provide patient support and respond to requests for information in a courteous and timely manner.
  • Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
  • Performs related work as required.


Qualifications and Education:

High School Graduate and minimum of two years' experience in Customer experience, preferably in a medical practice environment.

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