Customer Support Specialist

2 weeks ago

Burr Ridge, United States Permaseal Full time

Join Our Tribe as a Customer Support Specialist

Are you someone who thrives on helping people and is ready to take your career to the next level? If so, we want to hear from you

Position: Customer Support Specialist

Location: Burr Ridge, IL

Schedule: Full-time

Compensation: $20.00 per hour plus bonus incentives

Perma-Seal is seeking a dedicated individual to join our tribe as a Customer Support Specialist. We're in search of self-motivated, enthusiastic professionals who are passionate about customer service and sales. While prior phone sales experience is a plus, it's not a requirement - we value the right attitude and a willingness to learn.

What You'll Do:

  • Customer Service Excellence: Provide top-notch customer service, assisting both new and existing customers.
  • Sales Savvy: Utilize your sales skills to identify opportunities for product upselling, enhancing customer satisfaction, and contributing to revenue growth.
  • Technical Proficiency: Assist customers in pairing Wi-Fi devices, ensuring a seamless and trouble-free experience.
  • Multi-Channel Support: Handle both outbound and inbound sales calls, making every interaction count.
  • Problem-Solving: Address customer inquiries, resolve issues, and go the extra mile to exceed their expectations.
  • Team Player: Collaborate with a supportive and dynamic team to achieve individual and collective goals.
What You'll Need:
  • Reliable transportation to and from work.
  • Valid driver's license.
  • Minimum high school diploma, or equivalent, some college preferred.
  • 2+ years proven experience in a customer service or sales role.
What We Offer:
  • Exceptional Culture: Join a team that values collaboration and a supportive work environment.
  • Competitive Compensation: Enjoy an hourly wage of $20 plus attractive bonus incentives.
  • Perks and Benefits: Receive paid time off, birthday pay, and comprehensive benefits.
  • Growth Opportunities: Access ongoing training and professional development to enhance your career.

If you're ready to embark on a fulfilling career journey with a company that values your skills and dedication, apply today to join our tribe At Perma-Seal, we're committed to helping you achieve success.

NOTICE

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.

As an Equal Opportunity Employer, we are committed to building a diverse organization.

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