Engineer

4 weeks ago


Palm Springs, California, United States Proper Hospitality Full time
Job Summary

As a Hotel Engineer, your role extends beyond maintaining the functionality and safety of the hotel. You will also contribute to enhancing the overall guest experience by providing exceptional customer service and addressing guests' needs promptly and professionally. In addition to the existing responsibilities outlined in the job overview, your role will encompass the following functions:

Essential Job Duties and Responsibilities
  • Serve as a first responder during emergencies, such as power outages, plumbing leaks, or equipment malfunctions, ensuring a swift and effective response to mitigate guest inconvenience and maintain safety protocols.
  • Conduct regular inspections of guest rooms and public areas to identify maintenance issues, safety hazards, or cleanliness concerns, taking proactive measures to address any issues promptly and maintain high standards of quality.
  • Implement energy-saving measures and sustainability practices within the hotel, such as monitoring energy consumption, optimizing HVAC systems, and recommending eco-friendly alternatives for equipment and materials, to reduce environmental impact and operating costs.
  • Provide training and guidance to hotel staff on basic maintenance procedures, safety protocols, and equipment operation, empowering them to contribute to the overall maintenance and safety of the property.
  • Coordinate with external vendors and contractors for specialized repairs, maintenance services, or equipment installations, ensuring timely completion of work and adherence to quality standards and budgetary constraints.
  • Monitor guest feedback and satisfaction surveys related to maintenance and engineering services, analyzing trends and areas for improvement, and implementing corrective actions to enhance guest satisfaction and loyalty.
  • Maintain accurate records of equipment inventory, maintenance schedules, and repair history, utilizing computerized maintenance management systems (CMMS) or similar tools to track assets and optimize maintenance workflows.
  • Collaborate with other departments, such as housekeeping, front office, and food and beverage, to support cross-functional projects or initiatives that require engineering expertise or assistance, fostering teamwork and synergy across the hotel.
  • Ensure compliance with health and safety regulations and standards, including OSHA guidelines, fire safety protocols, and building codes, conducting regular audits and inspections to identify and address potential hazards or non-compliance issues.
  • Continuously seek opportunities for process improvement, innovation, and efficiency in maintenance and engineering operations, exploring new technologies, best practices, and industry trends to enhance service delivery and guest satisfaction.
  • A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.
Education and/or Experience
  • Advanced technical skills and knowledge in areas such as HVAC, electrical systems, plumbing, and carpentry, with relevant certifications or licenses as applicable.
  • Previous experience in a similar role within the hospitality industry, demonstrating a strong commitment to delivering exceptional service and maintaining property assets.
  • Strong problem-solving abilities and analytical skills, with the ability to diagnose complex maintenance issues, develop effective solutions, and prioritize tasks to meet deadlines and guest needs.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests, colleagues, and external contractors, fostering positive relationships and collaboration.
  • Proven leadership qualities and the ability to effectively manage and motivate a team of maintenance technicians, providing guidance, support, and mentorship to achieve departmental goals and objectives.
  • Knowledge of relevant software applications, such as CMMS, Microsoft Office, and building automation systems, to facilitate maintenance planning, reporting, and analysis.
  • Commitment to upholding the highest standards of quality, safety, and professionalism in all aspects of maintenance and engineering operations, aligning with the hotel's brand values and reputation.
About Avalon PS HM, LLC

Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret while Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

INGLESIDE ESTATE

At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Built in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all.

Equal Opportunity Employer

At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.

Fair Chance Hiring

In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.
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