Dispatcher

4 weeks ago

Nampa, United States Parkland Full time
Description

Competitive Benefits. Meaningful Extras. Unmatched Value.
  • A place where you can take your career in the direction you want to grow and go
The Opportunity:

The Dispatcher position is responsible for scheduling bulk deliveries, assisting drivers with directions, and providing customer service and logistics support with respect to fuel and/or oil deliveries throughout the geographic area.

Responsibilities:
  • Maintain fuel inventory for all Parkland fuel locations and provide backup for the Account Managers keep-fill sites.
  • Utilize independent judgment to assign drivers to trucks and routes to maximize operational efficiency, customer satisfaction, and overall profitability, all while adhering to safety requirements.
  • Exercise discretion while managing schedule changes due to driver absences, business changes, and/or vehicle maintenance.
  • Adjust assignments and routes as needed, communicating changes to appropriate stakeholders.
  • Report any service failures to the Logistics Manager with an incident report and send communication to the Stakeholders affected.
  • Serve as primary point of contact for drivers and troubleshoot concerns.
  • Manage and escalate onsite emergencies reported by drivers to the appropriate parties in compliance with company, environmental, health, safety and security guidelines.
  • Log and report emergency delivery details.
  • Review and analyze previous day deliveries to all customers to ensure routes were adhered to and efficiency levels were met or exceeded.
  • Remain flexible to schedule needs, including covering extra shifts when other team members are out on vacation or sick.
  • Facilitate on-call shifts when scheduled and maintain driver routes accurately.
  • Records customer orders, dispatches the order to the Drivers, provides BOL (Bill of Lading i.e. Pink Slip) to the Administrative team for further processing. Ensures customer orders are correct. Monitors key performance data to anticipate customer service problems, opportunities and risks.
  • Coordinates with Drivers to resolve any issues, problems or concerns that arise in transit or during delivery. Decides and disseminate solutions to meet and satisfy customer needs.
  • Coordinates with Management, Drivers, and Customers to fulfill customer orders.
  • Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolutions.
  • Monitors GPS units on the trucks to assist in processing customer orders effectively & efficiently and use location in the event of an emergency to locate the Driver & trucks.
  • Scheduling all inbound and outbound trucks daily.
  • Maintains a viable relationship with truck drivers and customers to ensure needs are always met.
  • Performs and assumes other duties and responsibilities as may be required by immediate supervisor.
Education:
  • GED equivalent, High School Diploma, or higher degree preferred
Requirements:
  • 5+ years experience dealing with customers
  • At least 1 year of dispatching and/or logistics experience
  • Customer service focus including the ability to speak diplomatically and be a problem solver
  • Experience in writing and implementing processes and procedures
  • Strong analytical skills and the ability to recognize opportunities to improve business results
  • Excellent verbal and written English communication skills

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another's unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately - belonging.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

  • Transportation Services Crew Member

    3 weeks ago

    Nampa, Idaho, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    About the RoleWe are currently recruiting for a dedicated and trustworthy Transportation Services Crew Member. As a key member of our team, you will be responsible for ensuring the safe transportation of railroad crews to various destinations. This is a unique opportunity for those who value flexibility and variety in their work routine.To succeed in this...

  • Truck Driver Opportunity

    1 week ago

    Nampa, Idaho, United States Global Employment Team INC Full time

    At Global Employment Team INC, we value our drivers as independent contractors. We're looking for an experienced Owner-Operator to join our network and take advantage of our comprehensive benefits package.Key Highlights:$5,500 - $7,500 weekly gross, with opportunities for increased earnings.No factoring fees mean you keep more of your hard-earned money.No...

  • Route Delivery Professional

    2 weeks ago

    Nampa, Idaho, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Job Description:Our ideal candidate is a detail-oriented and organized individual who can operate a company vehicle safely and efficiently. As a Crew Transport Driver, you will prioritize customer satisfaction and safety, ensuring a positive experience for our crew members.Key Job Responsibilities:Transport crew members safely and efficientlyCommunicate with...

  • Crew Logistics Coordinator

    2 weeks ago

    Nampa, Idaho, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Job OverviewWe are seeking a skilled and reliable individual to join our team as a Crew Transport Driver. In this role, you will operate company vehicles to transport crew members safely and efficiently, prioritizing customer satisfaction and safety above all else.Key Responsibilities:Transport crew members safely and efficientlyCommunicate with dispatch and...

  • Freight Transport Owner-Operator Position

    7 days ago

    Nampa, Idaho, United States Global Employment Team INC Full time

    Job OverviewWe are seeking a motivated and experienced Owner-Operator to join our team as a Box Truck Delivery Specialist. This is a fantastic opportunity for a self-motivated individual who enjoys the freedom of being their own boss while still having the support of a reputable company.Key Highlights:Weekly gross $5,500 - $7,500 (solo)No factoring fees or...

  • Crew Transport Driver

    2 months ago

    Nampa, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Crew Transport Driver - Nampa, ID Job Details Job Location NAMPA - NAMPA, ID Salary Range $13.50 - $15.00 Hourly Crew Transport Driver CREW TRANSPORT DRIVERS WANTED – NAMPA, ID Starting Pay for drivers is $15.00/hr Want to get your career moving in the right direction? We are seeking a self-confident, outgoing, dependable team member who wants to...

  • Transportation Professional

    3 weeks ago

    Nampa, Idaho, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Job Summary: We are seeking a skilled Transportation Professional to join our team at Professional Transportation Services Inc. As a key member of our crew transportation services, you will be responsible for safely transporting railroad crew members across the country. Our ideal candidate must have a valid driver's license, a clean driving record, and a...

  • Transportation Specialist

    2 weeks ago

    Nampa, Idaho, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Role SummaryAs a key member of our team, you will be responsible for operating company vehicles to transport crew members safely and efficiently. This role requires strong communication skills, attention to detail, and a commitment to customer satisfaction.About Our CompanyProfessional Transportation Services Inc has been providing reliable and safe...

  • Crew Transport Driver

    4 weeks ago

    Nampa, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Crew Transport Driver - Nampa, ID Job Details Job Location NAMPA - NAMPA, ID Salary Range $13.50 - $15.00 Hourly Crew Transport Driver CREW TRANSPORT DRIVERS WANTED NAMPA, ID Starting Pay for drivers is $15.00/hr Want to get your career moving in the right direction? We are seeking a self-confident, outgoing, dependable team member who wants to join our...

  • Crew Transport Driver

    2 months ago

    Nampa, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Job DetailsJob Location NAMPA - NAMPA, ID Salary Range $13.50 - $15.00 Hourly Crew Transport DriverCREW TRANSPORT DRIVERS WANTED - NAMPA, IDStarting Pay for drivers is $15.00/hr Want to get your career moving in the right direction? We are seeking a self-confident, outgoing, dependable team member who wants to join our growing organization. This opportunity...

  • Residential HVAC System Repair Expert

    3 weeks ago

    Nampa, Idaho, United States CBH Homes Full time

    About Our Role:We are currently seeking an experienced HVAC Service Technician to join our team at CBH Homes. As a key member of our organization, you will be responsible for delivering exceptional service to our customers while ensuring the highest level of professionalism.To be successful in this role, you will need a minimum of 2 years of experience in...

  • HVAC Service Technician Specialist

    3 weeks ago

    Nampa, Idaho, United States CBH Homes Full time

    Job Title: HVAC Service TechnicianWe are seeking a highly skilled and motivated individual to join our team as an HVAC Service Technician. This role involves providing exceptional service to customers while maintaining the highest level of professionalism.The ideal candidate will have a minimum of 2 years of experience in the HVAC industry, with a valid...

  • Patient Transporter

    18 hours ago

    Nampa, United States St. Luke's Health System Full time

    Overview: At St. Lukes, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a...

  • Truck Driver-Local

    3 weeks ago

    Nampa, United States Republic Services Full time

    POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver - CDL (B) is responsible for ensuring his or her vehicle is in compliance with the Company's safety standards prior to operating the vehicle, ensures that all...

  • Customer Service Representative

    2 months ago

    Nampa, United States U-Haul Full time

    Location: 2112 Caldwell Blvd, Nampa, Idaho 83651 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...