Account Representative
2 weeks ago
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Collaborate with other divisions, departments, and Sales to keep the quote opportunity moving forward; including an internal review of cost impact, missing contract prices, ensuring division minimums are met or offering alternative cost savings opportunities. Work with Sales and communicate quote updates to keep financials accurate. Educate Sales Reps and Product Managers on value of custom kitting, costing, pricing, life cycle of kitting, divisional initiatives and brand preference.
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Cross-reference and validate data using multiple systems/tools applicable to the division and manufacturing location. Identify components that require sourcing to evaluate if we should source or offer an alternative based on type of item and opportunity. Utilize Component Sourcing Specialist and/or contact vendors for pricing, unit of measure, order minimums, and other details needed to provide an accurate costed quote.
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Track and maintain details of all open business priorities, status updates, and due dates from beginning to end. Respond to issues, questions, communicate and align with Sales when timelines and strategy require revision. Ensure turn-times are on track and inform the Supervisor if deadlines cannot be met. Provide inputs to regular internal track logs.
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Submit sample requests for components and finished goods. Identify substitutions; request inventory from other locations/sources, communicate and coordinate with needed parties.
Work with external teams of Sales Reps, Sr. Sales Specialists, Sales Management, Clinical team, IDN team, Customers, and Vendors. Work with other internal teams- Sample Room, Master Data, Project Team, Peri-op Team, Marketing, Supply Chain, Production, Warehouse, Quality, Engineering and other Product Divisions. Partner with internal and external teams to clarify component details for accurate quoting to feed to production. Identify and implement process improvement methods within current and new business processes.
Fulfill ad-hoc custom requests as needed.
Education
- High school diploma or equivalent.
- Previous Inside Sales, Retail, Hospitality, Data Management, Operations, Medical or Lab Background
- Advanced Microsoft Office: Word, Excel, Access, Outlook. Ability to process all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions. High level of attention to detail required for accuracy. Outstanding oral & written communication required for internal/external customers. Excellent customer service skills Works well independently & with team in order to accomplish team objectives.
- Bachelor’s degree in relevant field.
- Kitting experience preferred
- Working knowledge of Quote System, Microsoft Access, Microsoft Excel, SAP, AS400
Benefits
Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, pleaseclick here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/ handicap status or any other legally protected characteristic.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore ourDiversity, Equity and Inclusion page.
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