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Manual Mobile QA Engineer

2 months ago

Seattle, United States Block USA Full time
Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

Cash is looking for a Manual Software Mobile Quality Assurance Engineer with strong technical, problem-solving, and communication skills to ensure the quality of mobile applications that millions of customers use every day. You will be responsible for understanding and analyzing requirements, and working closely with members of the release management and quality organizations, as well as product and engineering teams, to create smoke, regression, and feature test suites. We operate in a fast-paced environment that relies heavily on strong communication and collaboration between Client Engineers and interdepartmental QA teams.

You Will
  • Collaborate with developers and peers to own the quality and rollout of features, leading test efforts across multiple product areas.
  • Demonstrate skill in debugging, troubleshooting logs, and applying analytical thinking to systematically assess project quality.
  • Work with QA & Release Managers to certify a release and investigate issues from the Early Access Program.
  • Drive QA Strategy and Test Planning for exhaustive testing of new features with cross-functional teams, ensuring no slippage of product requirements.
  • Define and track important quality metrics to guide quality improvements organization-wide.
  • Escalate critical bugs and work with developers to prioritize fixes.
  • Work across multiple development teams and organizations to influence software architecture and design, with an emphasis on ensuring the validation of all features and functions necessary for user success.
  • Balance multiple efforts simultaneously and meet strict deadlines.
  • Champion a remarkable customer experience within product engineering through product and process improvements.
Qualifications

You Have
  • 4-6+ years of software test and quality engineering experience
  • Ability to identify, classify, prioritize and drive closure of issues in multiple products and software releases
  • Experience working as a strong partner on a cross-functional team
  • Passionate about Quality and breaking the app to catch all issues during internal testing
  • Experience working in an Agile / Scrum development environment
  • Knowledge of Client/Server Architecture and mobile domain
  • A high degree of intellectual curiosity, with a knack for devising innovative techniques to discover software issues
  • Experience working through technical issues to both engineers and product managers
Even better:
  • Experience validating and shipping successful weekly releases on mobile
  • Experience and interest in developing a team, strategy and set of practices in the early phase of an organization's growth
  • Managed or partnered with contractors and/or test vendors
Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $135,200 - USD $202,800
Zone B: USD $128,500 - USD $192,700
Zone C: USD $121,700 - USD $182,500
Zone D: USD $115,000 - USD $172,400

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:
  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.