IT Support Technician

3 months ago

Jeffersonville, United States Menards Full time

IT Support Technician

Job#:383709

Location:JEFFERSONVILLE, OH - Distr/Manufacturing/Fleet

Department:Information Systems

Category:General Office

Salary:Hourly

Apply To This Job

Return To List

Job Description

Why Work for Menards?

  • Profit Sharing & 401K, Paid Vacation & Holidays

  • Team Member Discount

  • Highly collaborative work environment

  • Pay based on experience

POSITION SUMMARY:

Under the direction of the Manager of Distribution Center and Manufacturing IT Support, provides exceptional technical support and enhancements to Menard, Inc. as part of the IT Support team. Installs, modifies, and makes minor repairs to company computer equipment and software systems, and provides technical assistance and training to system users by performing the following duties.

PRIMARY RESPONSIBILITIES:

  • Willingness to learn new software

  • Willingness to learn new computer skills

  • Must have working knowledge of computers and their operating systems

  • Understand mobile technologies and equipment such as smartphones and tablets

  • Configure and install hardware and peripheral components, such as monitors, keyboards, printers, and disk drives

  • Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer

  • Ensure consistent implementation of processes including:

  • Installation of new or replacement equipment

  • De-installation of existing equipment

  • Initial testing processes for boot-up and image load

  • Perform generic and basic tests on connectivity and application launches

  • Respond to Team Member inquiries concerning systems operation and diagnoses system hardware, software, and operator problems

  • Instruct users in use of equipment, software, and manuals

  • Recommend or perform remedial actions to correct problems and documents issues

  • Coordinate activities with support desk, network services, or other information systems groups

  • Replace defective or inadequate software packages

  • Perform monthly preventive maintenance on all computer equipment at supported locations

  • Develop and implement ways to continuously improve support locations

  • Provide updates, status, and completion information to manager, team lead and/or Team Members, via voicemail, email, or in-person communication

  • Prepare paperwork to document work in progress, completed work, and other necessary tracking paperwork; submits paperwork on a timely basis to department management

  • Travels daily to remote locations to perform prescribed installations and preventative maintenance on assigned equipment.

  • Remote locations include Menards stores within a 2 hour drive from the Jeffersonville DC site.

  • Routinely works aloft on ladders with hand tools and test sets

  • Conduct routine inventory, warehouse, shipping, and receiving duties

  • Follow established company policies regarding the safekeeping and security of equipment under repair

Skills/Requirements

POSITION REQUIREMENTS:

The ideal candidate will have the following skills and abilities:

  • A Two Year Technical Degree or service experience in Computer Hardware, Computer Networking, Management Information Systems, Computer Repair, Computer Science, Information Technology Management

  • Minimum of 2 years related experience including:

  • Installation, Repair, Upgrading, and Troubleshooting computer equipment

  • Must have experience with computer hardware installation and troubleshooting for PCs, peripherals, and servers

  • Experience with mobile technology such as smartphones and tablets a plus

  • Strong working knowledge of Android, Windows 7, and Windows 10

  • Knowledge of Virtual Operating Systems

  • Proficiency with MS Office (Word, Excel, and Outlook)

  • Network / Client-Server experience preferred

  • Some experience with configuring routers, switches and hubs preferred

  • Any computer equipment manufacturer certifications are a plus

  • A+, Network+, Security+ certification are a plus

  • Experience with various printer types (impact, inkjet, or laser)

  • Willingness to learn

  • Punctuality, reliability, honesty and consistency

  • Ability to work effectively in a team environment and interact with many departments on all levels

  • Strong attention to detail and accuracy

  • Strong analytical skills

  • Strong written and verbal communication skills

  • Ability to work both independently and produce quality work

  • Good customer service skills

  • Good organizational skills

  • Good task management skills

  • Complete tasks as efficiently as possible

  • Ability to work under pressure of deadlines

  • Ability to manage multiple assignments and adjust to changing priorities

  • Keep work areas clean and organized

  • Ability to follow detailed written instructions

  • Follow company established policies regarding the safekeeping and security of equipment under repair

  • You must have a valid driver’s license and a good driving record.

  • Must be available to work Monday through Friday and rotating weekend/on-call schedule.

  • Provide numbers (i.e. home phone / cell phone) for which you can be easily and quickly reachable

  • Must carry a company provided cell phone during normal work hours.

  • Must have a reliable personal vehicle to use while performing job duties. (eligible for mileage reimbursement)

PHYSICAL DEMANDS:

  • This position requires lifting up to 75 pounds for warehouse pickup and delivery duties. Reasonable accommodations may be made to enable individuals with disabilities to perform this function.

Apply To This Job

  • Network Support Technician

    7 days ago

    Jeffersonville, Indiana, United States McKesson Full time

    We are seeking a Network Support Technician to join our team at Mckesson. In this role, you will provide technical support and assistance to ensure the smooth operation of our computer systems and networks.ResponsibilitiesTroubleshoot network and computer hardware issuesConfigure and maintain network devices and equipmentProvide training and support to users...

  • Certified Veterinary Technician

    6 days ago

    Jeffersonville, Indiana, United States Community Veterinary Partners Full time

    Career OpportunitiesWe are looking for a Certified Veterinary Technician - Clinical Support to join our team at Community Veterinary Partners. As a certified veterinary technician, you will play a critical role in delivering exceptional care to our animal patients.This includes assisting veterinarians in medical procedures, administering medications, and...

  • Mental Health Technician

    4 weeks ago

    Jeffersonville, Indiana, United States UHS Full time

    About UHSUniversal Health Services (UHS) is a leading healthcare provider with over 40 years of experience in delivering high-quality care to patients across the United States and the UK.Job SummaryWe are seeking a dynamic Mental Health Technician to join our team at Wellstone Regional Hospital. As a key member of our treatment team, you will provide...

  • Medical Support Specialist Position

    1 week ago

    Jeffersonville, Indiana, United States CornerStone Staffing Full time

    Join our team as a Pharmacy Technician and be part of a dynamic healthcare organization!About the Job:As a Pharmacy Technician at CornerStone Staffing, you will play a vital role in supporting our licensed pharmacists in providing exceptional patient care.We are seeking an experienced individual with strong communication skills and a passion for delivering...

  • Medical Support Specialist

    1 week ago

    Jeffersonville, Indiana, United States Rx relief Full time

    Job DetailsLocation: Jeffersonville, INAbout the JobAs a Pharmacy Technician at Rx relief, you will play a vital role in ensuring the smooth operation of our pharmacy services. Your primary responsibility will be to process new patient registrations and assist customers with their queries.We are seeking an experienced Data Entry/CSR Pharmacy Technician who...

  • Technical Support Specialist

    2 weeks ago

    Jeffersonville, Ohio, United States Rose International Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Rose International. In this role, you will provide on-site technical support to end-users, ensuring the smooth operation of hardware and software systems.Salary: $55,000 - $65,000 per yearJob Description:The Desk Side Technician will be...

  • Application Technician

    1 week ago

    jeffersonville, United States Rose International Full time

    p> Hiring Organization: Rose International Job Title: Helpdesk Technician Employment Type: Temporary Must Have Skills/Attributes: Helpdesk, IT The Desk Side Technician will be responsible for providing on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting,...

  • Medical Support Specialist

    2 days ago

    Jeffersonville, Indiana, United States Rx relief Full time

    About the JobThe Data Entry/CSR Pharmacy Technician will play a vital role in our team at Rx relief, providing exceptional customer service and ensuring seamless prescription processing.Key Responsibilities:Assist pharmacists in updating patient profiles and entering prescription information into the pharmacy computer system.Provide prompt and courteous...

  • Helpdesk Technician OH

    2 weeks ago

    jeffersonville, United States Rose International Full time

    Date Posted: 11/26/2024 Hiring Organization: Rose International Position Number: 474926 Job Title: Helpdesk Technician Job Location: Jeffersonville, OH, USA, 43128 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 13 Must Have Skills/Attributes: Helpdesk, IT The Desk Side Technician will be responsible for...

  • Maintenance Technician

    1 month ago

    Jeffersonville, United States Precision Strip Full time

    Maintenance TechnicianAs a Maintenance Technician you will ensure operation of machinery and equipment by performing highly diversified maintenance task (both planned and unplanned) at our Jeffersonville, IN metal processing plant. Every day as the Maintenance Technician of our Jeffersonville plant you will...Collaborate internally and across PSI to schedule...

  • Radiology Technician Position in Indiana

    3 weeks ago

    Jeffersonville, Indiana, United States OneStaff Medical Full time

    About the OpportunityOneStaff Medical is seeking a highly skilled Radiology Technician to join our team for a 13-week assignment in Indiana. As a valued member of our team, you will have the opportunity to work with cutting-edge imaging technology and contribute to the diagnosis and treatment of patients.Job SummaryRadiology Technician with expertise in...

  • Maintenance Technician with Integral Hospitality

    2 weeks ago

    Jeffersonville, Indiana, United States Integral Hospitality Full time

    Job Title: Maintenance Technician with Integral HospitalityEstimated Salary: $55,000 - $75,000 per yearAbout the Role:We are seeking a skilled Maintenance Technician to join our team at Integral Hospitality. As a key member of our facilities department, you will be responsible for maintaining and repairing our hotel's equipment and systems, ensuring a...

  • Rose International | Helpdesk Technician OH

    2 weeks ago

    jeffersonville, United States Rose International Full time

    Date Posted: 11/26/2024 Hiring Organization: Rose International Position Number: 474926 Job Title: Helpdesk Technician Job Location: Jeffersonville, OH, USA, 43128 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 13 Must Have Skills/Attributes: Helpdesk, IT The Desk Side Technician will be responsible for...

  • Truck Repair Support Specialist

    2 days ago

    Jeffersonville, Indiana, United States TSI TRUCKING LLC Full time

    About the RoleWe are looking for a detail-oriented and physically fit individual to fill this critical role. As a Diesel Mechanic Helper, you will perform routine maintenance tasks, such as oil changes and tire checks, and assist senior technicians with complex repairs.

  • Mental Health Support Specialist

    3 weeks ago

    Jeffersonville, Indiana, United States UHS Full time

    At UHS, we are seeking a dynamic and talented Mental Health Technician to join our team at Wellstone Regional Hospital. This full-time position is responsible for providing continuous patient care, supervision, interaction, and role modeling to patients ranging in age from preschool through geriatrics.About the RoleThis non-exempt hourly 1st or 3rd shift...

  • Behavioral Health Support Specialist

    3 weeks ago

    Jeffersonville, Indiana, United States UHS Full time

    OverviewWe are seeking a highly motivated and dedicated Mental Health Technician to join our team at Wellstone Regional Hospital. This is a dynamic opportunity for an individual who is passionate about providing exceptional patient care and support.In this role, you will work closely with the treatment team to provide continuous patient care, supervision,...

  • CMM Technician OH

    2 weeks ago

    jeffersonville, United States Rose International Full time

    Date Posted: 11/26/2024 Hiring Organization: Rose International Position Number: 474905 Job Title: CMM Technician Job Location: Jeffersonville, OH, USA, 43128 Work Model: Onsite Employment Type: Permanent Min Hourly Rate ($): 28.00 Max Hourly Rate ($): 28.00 Must Have Skills/Attributes: CMM, Technician The LGES – HONDA Joint Venture,...

  • Desktop Technician Lead

    4 weeks ago

    Jeffersonville, Indiana, United States Indotronix International Corporation Full time

    About the RoleWe are seeking a skilled Desktop Technician to join our team at Indotronix International Corporation. This role involves working in a highly directed environment, where you will be responsible for repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.Key ResponsibilitiesPerform PLS Support...

  • Medical Support Professional

    4 weeks ago

    Jeffersonville, Indiana, United States ChenMed Full time

    ChenMed is seeking a highly skilled Medical Support Professional - Pharmacy Assistant to join their team in Jeffersonville, Indiana.About the Role:The ideal candidate will have experience working in a pharmacy setting and be able to provide exceptional support to healthcare providers and patients. This is a unique opportunity to work for a company that is...

  • Medical Technologist or Medical Lab Technician, 6p-6:30a

    3 hours ago

    Jeffersonville, United States Norton Healthcare Full time

    ResponsibilitiesResponsible for independently performing, interpreting, and correlating clinical laboratory tests to assist physician diagnosis and treatment. Performs testing according to policies and procedures. Provides clinical laboratory testing expertise to include problem solving. You may be eligible for some of our programs:Student Loan Repayment or...