(Tech)-GA

1 month ago

Alpharetta, United States PrideOne Full time

Job DescriptionJob Description

Network Operations Engineer :: Alpharetta GA (Onsite)

12+ months of contract

This Overnight Shift position is 100% on-site, 4 days a week with the following schedule:
• Friday 9AM – 5PM
• Saturday 6AM – 6PM
• Sunday 6AM – 6PM
• Monday 9AM – 5PM
• Flexibility required for approximately 2-3 weeks of training upon joining: Monday- Friday from 9AM – 5PM

ROLE DESCRIPTION
The Network Administrator is responsible for monitoring, troubleshooting, maintenance, and level 1 & 2 problem resolution activities of large WAN and LAN environments. Cisco & Palo Alto hardware is utilized in our fast-paced and challenging operational environment. No administration of Windows/Linux systems is involved – this role is strictly networking focused and requires in-depth knowledge of network support technologies, tools, and operational procedures. This position’s primary emphasis is problem identification, alerting, troubleshooting, and incident resolution.

Network Operations (NetOps) coordinates with development, engineering, and other Technical Operations (TechOps) teams to support the environment and implement network configuration changes including config scripting for new access connectivity through WANs, LANs, and firewalls. NetOps maintains network environments in multiple geographically distinct data centers and dozens of globally dispersed enterprise locations. The team focuses on activities specific to monitoring, reporting, tech hygiene (reboots/code upgrades) and adheres to very strict configuration standards. This position requires excellent verbal and written communication skills required to relay information to management, adjacent support teams, and downstream customer groups. The ability to create concise documentation of issues, compile statistics and related data, as well as build reports on network performance is required.

QUALIFICATIONS
Candidate must possess 2+ years of demonstrable experience in the following areas:
• A firm understanding of Layer 2 and Layer 3 troubleshooting and incident resolution methods
• Network monitoring and Incident ticketing system experience (Remedy, ServiceNow, etc.)
• Experience maintaining, upgrading, and configuring Cisco routing/switching hardware required
• WAN administration of point-to-point, dark fiber, and MPLS circuits (with BGP/OSPF routing)
• Excellent communication skills required including written correspondence and vocal notification
• Hands-on experience working in an enterprise operations environment or 24x7x365 NOC
• Excellent interpersonal skills and the ability to multitask and work well under pressure required
• Understanding of network management tools, monitoring applications, and packet capture technologies is required
• Candidate must demonstrate initiative, reliability, self-motivation, and possess a strong sense of urgency to be considered

DESIRED EXPERIENCE
• 1-2 years of experience with network monitoring and troubleshooting methodologies
• 2+ years of experience supporting networks in a fast-paced 24x7 NOC environment
• Experience with Cisco, FortiGate, and/or Palo Alto firewall administration is preferred

EDUCATION, CERTIFICATION, TRAINING
• BS degree in either Computer Science (or similar discipline) or equivalent work experience
• CCNA preferred
Job Title
Operations (Tech) | Level 1 (USD)
Super Function
Operations (Tech)
Skill Track
Network Operations
Education Level
Bachelor's Degree
Experience Level
Level 1

#CB #LI-AT2

Company DescriptionPrideOne, a division of Pride Global, is a global minority-certified managed service provider (MSP) of customized and flexible solutions that help companies manage a contingent workforce in an efficient, cost-effective manner. PrideOne understands the current economic and regulatory landscape when it comes to employment. Our subject matter experts and staffing specialists will work with hiring and procurement decision makers to assess the current state of your contingent workforce to create a tailored MSP Program, including a Vendor Management Solution (VMS) and Payroll and Passthrough Program, and to ensure your worker classifications comply with current FLSA regulations. Pride Global was founded in 1983 as an IT service provider to financial institutions and over the years has expanded to include a diverse array of services including vendor management, payroll programs, business process optimization, attorney and leadership development, and staffing for both direct hire and contingent labor solutions. Pride Global, an integrated human capital solutions and advisory firm, has been recognized by Crain’s New York and Inc. 5000 as one of the fastest-growing firms in our industry.Company DescriptionPrideOne, a division of Pride Global, is a global minority-certified managed service provider (MSP) of customized and flexible solutions that help companies manage a contingent workforce in an efficient, cost-effective manner. PrideOne understands the current economic and regulatory landscape when it comes to employment. Our subject matter experts and staffing specialists will work with hiring and procurement decision makers to assess the current state of your contingent workforce to create a tailored MSP Program, including a Vendor Management Solution (VMS) and Payroll and Passthrough Program, and to ensure your worker classifications comply with current FLSA regulations. Pride Global was founded in 1983 as an IT service provider to financial institutions and over the years has expanded to include a diverse array of services including vendor management, payroll programs, business process optimization, attorney and leadership development, and staffing for both direct hire and contingent labor solutions. Pride Global, an integrated human capital solutions and advisory firm, has been recognized by Crain’s New York and Inc. 5000 as one of the fastest-growing firms in our industry.

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