Supplier Quality Engineer Liaison

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today

Job Description

The Supplier Quality Engineer Liaison provides Supplier Quality Engineering support to the Copeland Plant(s) assigned for all commodities. Act as a liaison between Suppliers, plant personnel, and commodity Supplier Quality Engineers (SQEs) to assure quick resolution of quality issues.

As A Supplier Quality Engineer Liaison, You Will:

• Track and report plant incoming rejects and quality issues. Identify supply base quality improvement opportunities. Work with Suppliers and commodity / regional SQEs to implement improvements and corrective actions

• Assist with the management of SCAR System, facilitate SCAR responses and approval. Assure SCARs are adequate and permanently resolve issues

• Coordinate non-conforming parts disposition. Facilitate reject containment, sorting and return to Suppliers. Assure inspection technique is correct and correlates with supplier. Assure adequate data is captured and sent to supplier. Quickly resolve supplier quality issues to prevent plant downtime

• Assure the development and implementation of incoming inspection (RMA) processes and procedures for all incoming parts. Consult with the commodity SQE in selecting proper gages, proper inspection techniques, and correlating measurement results with supplier’s results. Conduct gage R & Rs

• Develop and support suppliers through visits, CSA quality audits, process audits, lean projects, providing manufacturing process technical guidance, and other means as appropriate

• Support SQE Program Engineer with new product development programs and supplier transitions from a supplier quality perspective. This includes setting up RMA / inspection requirements, assisting with plant pilots, providing pilot feedback, and determining plant specific packaging requirements

REQUIRED EDUCATION, EXPERIENCES & SKILLS:

• 4 Year technical degree or 2 year technical degree with equivalent experience

• At least 2 years quality engineering experience including formal training in: APQP; Flow Charting, Control plans, PFMEA

• Knowledge of Statistical Process Control, Measurement System Analysis (Gage R&R), Quality Auditing; System and process, and Quality Systems; ISO 9001 and/or IATF16949

• Problem Solving, Corrective Action, Process Improvement Techniques

• Proficient ability to read and interpret engineering drawings and specifications including GD&T

• Up to 30% domestic travel to suppliers and Copeland locations

• Legal work authorization in the United States - Sponsorship will not be provided for this role

​ PREFERRED EDUCATION, EXPERIENCES & SKILLS:

• Certifications in ASQ (CQA, CQE, CSQP)

• Certified 6 Sigma Green Belt or Equivalent

• Extensive knowledge and experience with the processes and controls applicable to the manufacture of assigned commodities, such as: steel stampings, aluminum, castings, motors, powdered metal, protectors, coils, and machining

• Broad knowledge of other commodities, their manufacturing processes, and controls

• Advanced statistics, problem solving, and process improvement techniques

• High level communication and leadership skills. Proficient at leading teams and projects

• Understanding/knowledge of Lean principles (Kaizen, Std work, Kanban, VSM, Continuous Flow, 5S+1, Poke-yoke, waste elimination)

Schedule

The facility works both a 4-day work week and a 5-day work week, depending on the assignment. Most jobs provide service and support to a specific shift, although some jobs provide support across both shifts. Our shifts schedules are:

First Machining

4:45 AM to 3:15 PM

Second Machining

3:15 PM to 1:45 AM

First Assembly

6:00 AM to 4:30 PM

Second Assembly

5:00 PM to 3:30 AM

Support Personnel: Our teams work together to ensure their chosen work schedules are supporting our customers. These jobs typically work a 5-day work week.

Why Work in the Lebanon, MO Area

Our facility in Lebanon, MO is located on Interstate 44 and Historic Route 66 in the scenic Ozarks of South-Central Missouri. We enjoy a small-town community with a Lebanon population of 14,628 and Laclede County population of 36,069. Our area is known for Bennett Spring State Park, lakes, rivers, hunting, and fishing. Lebanon is home to several boat manufacturers and two stock-car racing tracks. Lebanon is also centrally located, just 1 hour from the city of Springfield and 2.5 hours from St. Louis. Why not work and play where you can make your vacation home your “home”? We are only 35 minutes from the world-famous Lake of the Ozarks. For the outdoor enthusiasts, we have Bennett Spring, MO,

which is an unincorporated community and home of the Bennett Spring State Park, which has the third or fourth largest natural spring in the state with an average daily flow of about 100-million gallons. Bennett Spring is home of Missouri’s largest trout park, featuring fishing, camping, hiking, dining, and lodging. We also have the Niangua River, which is host to numerous campgrounds, canoes, rafts, and kayaks, and is a premier water attraction for outdoor enthusiasts.

About Our Location

Our plant in Lebanon, MO is Copeland’s flagship operation for scroll compressor assembly and a machining powerhouse for main bearing housings and scroll elements, with over 60 million scroll compressors produced in the past 27 years.

#LI-YM1

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.