Assistant Systems Administrator

20 hours ago

Acworth, United States City of Acworth Full time

Position Summary
This position is responsible for providing assistance in the administration of the department's information systems.

Position Description
ESSENTIAL FUNCTIONS

  • Assists in the installation, troubleshooting, updating, replacement, and maintenance of Police Department, Detention Center, and Court Services technology, including desktops, laptops, servers, networking equipment, wireless access, firewalls, access control, jail access controls, cameras, phone systems, etc.
  • Assists with managing the Police Department, Detention Center, and Court Services software.
  • Assists with tracking and maintaining inventory records for all technology systems, including hardware and software.
  • Assists with scheduling and managing technology updates, maintains, repairs, and installations.
  • Assist with maintaining and issuing access control cards.
  • Assists with security camera footage playback software.
  • Overtly displays a positive attitude that sincerely supports and encourages the betterment of the City of Acworth, the citizenry, city officials, supervision, counterparts, and subordinates.
  • Creates and edits images and videos for internal and external usage.
  • Performs other related duties as assigned, including, but not limited to, assisting other city departments outside of the police department when necessary.
KNOWLEDGE REQUIRED BY THE POSITION
  • Knowledge of Microsoft Windows environments and Microsoft Office products.
  • Knowledge of video and photo editing software.
  • Knowledge of network switch and wireless access device installation, configuration, troubleshooting, and repair principles.
  • Knowledge of computer hardware and software installation, replacement, and upgrade principles.
  • Knowledge of local and wide area networks.
  • Skill in researching and identifying new products.
  • Skill in coordinating with vendors.
  • Skill in providing user services to a variety of end users.
  • Skill in the management of a variety of law enforcement information systems.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.
SUPERVISORY CONTROLS
The Police Systems Administrator assigns work in terms of department goals and objectives. The supervisor reviews work through conferences, reports, and observation of activities.

GUIDELINES

Guidelines include city ordinances, CJIS policies and procedures, and city and department policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK
  • The work consists of varied systems administration duties. The variety of equipment to be managed contributes to the complexity of the position.
  • The purpose of this position is to assist with administering the departments information technology systems. Successful performance contributes to the efficiency and effectiveness of a variety of department operations.
CONTACTS
  • Contacts are typically with department personnel, other city employees, vendors, contractors, and members of the general public.
  • Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes the sense of smell.
  • The work is typically performed in an office and outdoors, occasionally in inclement weather.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.

MINIMUM QUALIFICATIONS
  • Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.
The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.      

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