LPN Supervisor

1 month ago

New London, United States New London Hospital Full time
  • GENERAL SUMMARY
    • Supervises and coordinates activities of a group of clinical staff (LPN, Medical Assistant, and other clinical staff as appropriate). Provides administrative support in planning and maintaining day-to-day activities and projects. Provides general nursing care to patients within scope of licensure.
  • FUNCTIONAL DUTIES AND RESPONSIBILITIES
      • Monitors patient flow to ensure efficient use of schedules and rooming of patients.
      • Writes annual performance appraisals and conducts appraisal meetings.
      • Ensures adherence to all standards, procedures and protocols.
      • Encourages, supports, and provides educational opportunities for employees' development.
      • Assists in coordinating the daily operations of the practice.
      • Ensures staffing, space, furniture and equipment/supply needs of the office are met.
      • Analyzes work flows to ensure maximum staff utilization. Works to create a positive and harmonious working environment.
      • Coordinates employee schedules and assignments and approves employee time off requests.
      • Performs service recovery to promote patient and employee retention.
      • Develops, maintains and revises office procedures and systems in order to ensure efficient, effective operations.
      • Functions as a resource to management in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
      • Serves as a resource to licensed practical nurses and medical assistants; provides direction and assists, as necessary, in the performance of duties appropriately delegated in accordance with professional standards.
      • Acts as preceptor for new employees.
      • Facilitates orientation and training for new employees in conjunction with ambulatory nurse educator. Monitors completion of orientation checklist and completes computer access requests.
      • Collaborates and coordinates special quality improvement pilots and projects involving the clinical support staff.
      • Serves as liaison with other persons/departments concerning services offered by Express Care.
      • Works closely with Clinic Leaders to optimize patient experience.
      • Performs other duties as required or assigned.
  • POSITION REQUIREMENTS
    • Knowledge / Skills / Abilities

        • Demonstrated organizational skills preferred.
        • Experience coordinating activities for a group preferred.
        • Ability to effectively delegate and hold staff accountable for responsibilities.
        • Excellent interpersonal, organizational, and communication skills required.
        • May be required to travel to multiple sites.
        • Ability to relate sensitively to people, maintain confidentiality, multi-task and work well under pressure.
    • Experience

        • 2 years of ambulatory clinic experience preferred.
    • Education
      • Graduate of an accredited school of practical nursing.

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