Subaru Delivery Specialist

Don “K” Whitefish is an exceptional place to be, and lucky for you, we're recruiting We are a locally owned, family-operated company that has been in operation since 1990. We proudly offer paid training, upward mobility, employee discounts, and a full package of benefits. If this sounds like something you'd enjoy, we want to hear from you Come join our family of employees; take part in this promising career path and have the chance to serve our customers.

Job Summary

This position will work with our clients that just purchased a new Subaru vehicle from our dealership and will take the lead in teaching them how to utilize the technology in their new vehicle. This position requires personnel who show professionalism, have strong customer service skills, and are happy and willing to go the extra mile for their clients.

This position is not ‘remote work’ capable and requires punctual, consistent, and regular attendance for all scheduled shifts. Missed work affects the day-to-day operations of the company. This in turn negatively impacts fellow employees through lowered morale and / or lost income opportunities.

Duties and Responsibilities

Job duties for a Delivery Specialist include but are not limited to:

• Acts as a goodwill ambassador for the dealership by promoting professionalism and displaying excellent customer satisfaction skills.
• The Vehicle Delivery Specialist will provide customers with in-depth product knowledge as well as enable the customer to better utilize and configure Subaru products in accordance with their particular needs.
• You will be specially trained to demonstrate and guide customers through all aspects of their new vehicle, before, during, and after purchase.
• You will make follow-up calls after the purchase to ensure customer satisfaction.
• Will back up Sale Representatives as needed and manage overflow of customer traffic during peak times.
• Maintains efficient communications within the department, as well as between departments. Promotes harmony and a team spirit with all the other departments.
• Raises spirit, morale, and attitude of team members with own positive attitude.
• Ability to maintain familiarity with the terminology of the automobile business.
• Performs all duties in a safe manner following all company safety guidelines and policies.
• Performs other duties as requested or required.

Qualifications

Previous experience in a dealership sales environment is preferred, but not required. Good communication skills, negotiating skills, basic accounting skills, management skills, multi-tasking skills and computer skills a must. High school diploma or the equivalent is required.

Must be able to work 5 days a week including Saturdays. Must be able to provide an exceptional experience for our guests, while explaining the technology and benefits of their new car or truck.

Working Conditions/Physical Requirements

Extended working hours may be required, which may include working at nighttime or weekends. Weather conditions may vary depending on the season.  Must be able to move about the complex in all weather conditions and be able to enter and exit most types of vehicles.

Don “K” is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace.  Candidates must be able to pass a drug screening that tests for all substances excluding THC or prescribed medication and background check.

Benefits:

• Paid Vacation and Paid Personal Leave
• Paid Holidays
• Medical, Dental, Life, Vision and Disability Insurance
• Employee Discount
• 401 (K) Retirement Plan Match
• Family Friendly Work schedules
• Employee Discounts on Services
• Great work environment
• Excellent Advancement Opportunities