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Network Technician
3 months ago
- The patching cabling between network equipment and customer's network
- The installation of power cables from equipment to power supply in rack/cabinet/closet
- The installation, troubleshooting and de-installing network equipment
- Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
- Install, troubleshoot, and de-install Network General remote Sniffers
- Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
- Act as interface between customer's associates and management
- Provide hardware break-fix services for network infrastructure
- Perform onsite call-through, data, voice, website and security testing
- Perform back-up testing to ensure all systems are connected to the customer's network as directed
- Support carrier testing of circuits
- Assist with facilities efforts
- Power and uninterruptable power supply (UPS) restoral
- Water problems,
- Emergency cooling restoration,
- Fire suppression exercises, restoration, and post fire events
- Support inventory management activities
- Receiving inventory
- Tagging of assets
- Tracking spares (crash kits)
- Ordering inventory
- Updating inventory records
- Prepare and return damaged equipment
- Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
- 3-5 years of experience in data communications
- Must have a basic knowledge of Cisco Phones, switches and routers
- Must have a basic knowledge of local and wide area networking.
- High school diploma or equivalent required
- Preferred
- Relevant experience working in a data center environment
- Pre-made Fiber install and testing
- Experience with fluke testers
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Diversity, Equality, and Inclusivity - This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).
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