Clinical Education Specialist

3 weeks ago

Tucson, United States Global Medical Response Inc Full time
JOB SUMMARY

Under general direction, coordinates the daily activities related to the Clinical Education Services program for the local service area. Represents GMR to local committees, medical and training institutions, and other related agencies as needed. Responsible for collaborating to create, update , implement and track AMR clinical education.

ESSENTIAL FUNCTIONS/DUTIES

  • Assist in the development of an orientation program and a system of continuing education
    • Actively participate in and/or develop a process for the evaluation and/or selection of medical equipment and supplies
    • Assist in the education process to include identifying course objectives, proctoring examinations, and selecting manuals for use as lesson plans
    • Conduct new hire orientation classes, instructor certification courses, and other continuing education courses as allowed by level of certification
    • Participate in clinical education aspects of problem resolution
    • Track and review events in response to complaints and/or compliments relating to medical performance.
    • Conduct clinical education quality assurance investigations immediately upon receiving information regarding a clinical protocol or standard of care violation. In most cases, the investigation should be completed within 72 hours of the initial report. Document findings in writing. Provide timely briefings to CES Manager on incidents and investigations, as appropriate.
    • Track and maintain employee certifications and vaccinations
    • Contribute to active quality improvement (QI) program activities. To ensure clinical excellence, programs should include proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for individual and group clinical performance. Such programs should drive the continuing education (CE) process and related courses offered to field personnel.
    • Support the Field Training Officer (FTOs) program. This support includes, but is not limited to, participating in the selection process of FTOs; monitoring of the FTO (Field Training Officer) program activities; assisting with development of FTO guidelines and procedures; coordinating the FTO committee; providing feedback and follow up with newly hired employees and tenured employees
    • Represent AMR with local EMS education programs and assure integration with internship and preceptor needs
    • Serve as a clinical education resource for field and management personnel
    • Oversee clinical education aspects of field performance through ongoing education initiatives and field training
    • Represent the Manager of Clinical Education Services
    • Conduct clinical education call reviews and investigations
    • Work actively within the clinical education team, operations, and other entities to promote clinical excellence
    • Coordinate support for local paramedic school candidates
    • Schedule continuing education programs pertinent to field education needs
    • Work with other CES Specialists to ensure standardization of CES programs throughout the service areas
    • Review completed patient care reports for accuracy
    • Provides clinical education support for documentation and billing personnel
    • Participates in appeals processes from a clinical education perspective as requested
QUALIFICATIONS

Credentials/Licenses/Certifications: Current Arizona State Certification as an EMT.

Experience:
  • Minimum of 2 years experience as an EMT.
  • Demonstrated participation in FTO/Preceptor activities


• High School diploma or equivalent

Skills:

• Effective oral, written, and interpersonal communication skills

• Basic Microsoft knowledge

Why Choose AMR? AMR is one of Global Medical Response 's (GMR) family of solutions. Our GMR (Global Medical Response) teams deliver compassionate, quality medical care, in emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .

More Information about this Job

The Company offers benefit eligible employees medical, dental and vision coverage

as well as Paid Time Off, disability plans, paid holidays, and a 401(k)-retirement plan.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

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