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Pharmacy Technician w Compounding Experience
2 months ago
JOB TITLE: Pharmacy Technician
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SALARY RANGE:
X Hourly □ Annual
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DEPARTMENT: Pharmacy/Clinical
FLSA: Non-exempt
UNUSUAL WORKING CONDITIONS: None
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MANAGEMENT APPROVAL: Pharmacist in Charge
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DATE:
- PURPOSE OF JOB
Responsible for assisting to complete all aspects of medication processing under the direct supervision of the Pharmacist and in accordance with SOPs, and regulatory compliance.
- JOB DUTIES
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Enter medication orders into patient profiles
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Assist with use of automated dispensing machines
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Resolve billing errors
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May complete annual inventories as scheduled
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Order and check in OTC stock
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Check controlled inventory and assist or complete controlled report as requested
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Assist with management of inventory levels, stock medication and chemicals, return excess stock to inventory and manage expired medication or chemical product
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Assist in the acquisition and maintenance of appropriate inventories of pharmaceuticals and other supplies
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Prepare and package pharmaceuticals per prescriber order in accordance with regulation and licensing standards
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Perform other duties as assigned by supervisor to assist with preparation and delivery of patient medications
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May prepare and deliver investigational drugs per research protocols
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Maintain a clean workspace, conduct scheduled and routine cleanings including clean room facilities as assigned and detailed in SOPs
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Respond to telephone inquiries.
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Complete refrigerator temperatures and clean refrigerator
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Complete special projects as assigned by supervisor
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Perform other duties as assigned by supervisor to assist with preparation and delivery of patient medications
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Process, prepare, compound, package and label sterile and non-sterile pharmaceuticals
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Prepare sterile products, and injections
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Perform calculations for the preparation of medication and pharmaceutical products
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Assist in the training and orientation of pharmacy staff
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Respond to telephone inquiries, referring them to appropriate professional staff where needed
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Deliver superior customer service including notifications, and follow up with auto calls, un-enroll auto service where requested
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Engage customers, call Prescriber when faxes fail, second attempt calls, call to opt in to automated services, and follow up with prescription being ready
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Act as customer service representative and liaison to physicians, clinics and hospitals and Stonegate Pharmacy
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Complete third party payer reimbursement and related forms
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Ensure proper bulk compound preparations in accordance with monthly usage
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Ensure chemical purchases are maximized in accordance with third party reimbursements
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Resolve billing errors
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Follow up with challenging tickets which may include payment and other problem cases including refill requests remaining greater than 48hours
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Perform pharmacy computer system operations, including order entry, billing, crediting and updating
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May maintain liaison with nurses, physicians and other health care professionals regarding medication problems for individual patients
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Perform Company business in accordance with all regulations, Company policy and procedures
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Demonstrate high ethical and professional standards at all times
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Other job duties as assigned
- MINIMUM QUALIFICATIONS
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Pharmacy Technician Certification
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High School diploma or equivalent
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Great people and phone skills
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Diligent, personal & time management skills
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Ability to enhance existing relationships and create new ones
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Excellent oral and written communication skills
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Proficiency with Microsoft Office (Word, PowerPoint, Excel)
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Represent yourself and company in a highly professional and ethical manner
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Demonstrated experience with self-directed learning
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Ability to learn and articulate complex scientific material
- KNOWLEDGE/SKILLS
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Excellent oral and written communication skills
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Ability to learn and articulate complex scientific material
- PHYSICAL REQUIREMENTS
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Ability to lift up to 25 pounds on a regular basis
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Ability to sit and stand up for prolonged periods of time
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Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, calculator and other office equipment
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Requires normal range of hearing and eyesight to record, prepare and communicate appropriate documents and papers
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Occasional bending, stooping and stretching
- SUPERVISORY RESPONSIBILITIES
- None
