Airline Wheelchair Assistant

2 months ago

Kenner, United States SP Plus Corporation Full time
Overview

Bags, a SP+ Company, is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Salary Range: $12.00 - $15.00 per hour. This range factors in tips.

A Wheelchair Assistant works at an airport facility and provides assistance to passengers traveling in wheelchairs.

Responsibilities include pushing passengers in a wheelchair to and from their arrival/departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations. Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger's individual needs.Communicating effectively and clearly. Asking each passenger the safety and security questions

This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.

You will...

  • Push wheelchair passengers to and from gates
  • Roll customer-occupied wheelchair safely down the jet bridge
  • Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • Complete any necessary wheelchair or incident reports
  • Follow dispatcher gate orders
  • Maintains a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • Exceed customer service standards
  • Carry out other duties as assigned
You have...
  • Must be at least 18 years of age
  • Be authorized to work in the United States
  • Must be able to clear a background and drug screen
  • Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
  • Ability to lift passengers from the wheelchair to the seat on the plane
  • Experience in customer service preferred
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Complete all required training including airport compliance
  • Able to obtain an airport badge
Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
  • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
  • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
  • Clean & well-maintained approved uniforms must be worn on shift
  • Additional requirements as specified by management


While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

Additional Information

Weekends are Ideal.. Part-time

  • Airline Wheelchair Assistant

    2 months ago

    Kenner, United States Unavailable Full time

    Overview Bags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and...

  • Airline Wheelchair Assistant

    3 weeks ago

    Kenner, United States Unavailable Full time

    Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering...

  • Airline Wheelchair Assistant

    4 weeks ago

    Kenner, United States Unavailable Full time

    Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering...

  • Airline Wheelchair Assistant

    2 weeks ago

    Kenner, United States Unavailable Full time

    Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering...

  • Wheelchair Agent- MSY

    2 days ago

    Kenner, United States G2 Secure Staff Part time

    Job DescriptionJob DescriptionG2 Secure Staff is expanding and looking to add to the Wheelchair Agent operations at the Louis Armstrong Airport (MSY). This position is also known as Wheelchair Agent.Pay Rate: $14.00 per hour +TIPSYou and select family members can travel to over 300 destinations worldwide with Space Available Travel privileges from United...

  • Administrative Assistant

    5 months ago

    Kenner, United States GAT Airline Ground Support Full time

    GAT is seeking a dynamic, dependable, and capable individual to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental and Vision coverage.Classification: Variable Hour, Non-ExemptJob Summary: Report directly to the General Manager. The primary day to day purpose and focus of this...

  • Ground Support Professional

    2 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    As a Ground Support Professional, you'll play a crucial role in ensuring the smooth operation of flights at the Louis Armstrong Airport (MSY). Our competitive salary starts at $14.00 per hour, with opportunities for additional income through tips. Enjoy comprehensive benefits, including preventive healthcare options, paid time off, company-matched 401(k),...

  • Airport Services Agent

    2 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    Unlock Your Potential as a Travel Assistance SpecialistG2 Secure Staff, LLC is expanding its operations at the Louis Armstrong Airport (MSY) and we're looking for a skilled Travel Assistance Specialist. This role involves providing exceptional support to wheelchair passengers, ensuring their safe and efficient travel experience. As a key member of our team,...

  • Operations Manager

    1 week ago

    Kenner, United States GAT Airline Ground Support Full time

    GAT is seeking a highly motivated individual, a self-starter and team player, with a strong drive for results and continual improvement to join its team of aviation professionals . In joining our team, you will enjoy a competitive salary, great benefits, and a creative and energetic work environment.Classification: Full Time, Non-ExemptJob SummaryOperations...

  • Airport Assistance Agent

    2 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    Job SummaryWe are seeking a skilled Airport Assistance Agent to join our team at Louis Armstrong Airport (MSY). As a key member of our ground support team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of wheelchair services.Key Responsibilities:Meet passengers to push wheelchairs to gates or exit...

  • Airport Ramp Operations Manager

    1 week ago

    Kenner, United States GAT Airline Ground Support Full time

    GAT Airline Ground Support is seeking a dynamic, dependable, and motivated individual to join our team.Job SummaryOperations Managers have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. Responsible for the immediate work environment as well as the actions of all persons who report...

  • Airport Ramp Operations Manager

    1 week ago

    Kenner, United States GAT Airline Ground Support Full time

    GAT Airline Ground Support is seeking a dynamic, dependable, and motivated individual to join our team.Job SummaryOperations Managers have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. Responsible for the immediate work environment as well as the actions of all persons who report...

  • Airport Assistance Agent

    2 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    We are seeking an experienced Airport Assistance Agent to join our team at the Louis Armstrong Airport (MSY). In this role, you will be responsible for providing support services to wheelchair passengers, including meeting inbound and outbound flights.The estimated salary for this position is $14.00 per hour + tips, with opportunities for overtime and...

  • Luggage Handler

    3 weeks ago

    Kenner, Louisiana, United States Bags Full time

    As an Airport Assistant at Bags, you will play a critical role in ensuring the success of our operations. Your primary responsibility will be to provide exceptional customer service to passengers, handling their luggage and answering any questions they may have. You will also be responsible for checking-in passengers, issuing boarding passes, and collecting...

  • Airport Customer Service Agent

    4 weeks ago

    Kenner, United States Wearegat Full time

    Job Summary As a customer service agent, you are the first impression of a passenger's airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed, as well as EXCELLENT customer assistance to passengers. This...

  • Ground Support Service Representative

    1 week ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    About the RoleG2 Secure Staff is expanding its operations at Louis Armstrong Airport (MSY) and seeking a highly skilled Ground Support Service Representative to join our team. As a key member of our ground support team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of wheelchair...

  • Terminal Support Staff

    2 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    Role DescriptionWe are seeking a Terminal Support Staff member to join our team at Louis Armstrong Airport (MSY). As a key member of our ground support team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of wheelchair services.Duties:Meet passengers to assist them in wheelchairs to gates or exit...