Automotive BDC Representative

4 weeks ago

Levittown, United States Westbury Jeep Chrysler Dodge Full time

VIP Automotive Group of Long Island which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups on long island.

FULL TIME and PART TIME OPPORTUNITY 5 day work week

Full time - (1) 12-8pm weekday shift manadatory during the week and Sundays 11am - 5pm

Part time - 30 hrs - Sundays 11am - 5pm manadatory

**Opportunity for advancement

**Previous automotive BDC knowledge and experience is a plus

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

  • Medical and Dental Insurance
  • 401(k)
  • Employee discounts on vehicle purchases, parts and service
  • Paid-time-off
  • We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
  • Comprehensive employee recognition programs.
  • Opportunities for career advancement.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SUMMARY

Responds to consumer Internet inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales to dealership standards.

ESSENTIAL DUTIES - Essential Duties include the following. Other duties may be assigned.

Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, or by e-mail

Has thorough knowledge of all dealership products and services.

Directs customers to product information resources, including those available on the internet.

Assists customers in selecting a vehicle.

Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.

Checks e-mail frequently and respond to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.

Handles all Internet sales inquiries professionally

Coordinates Internet promotions and advertising.

Acts as liaison with any services the dealership uses to promote its site or advertise.

Maintains an ongoing customer database to capture repeat business.

Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

Attends product and sales training as requested by management.

Attends meetings.

Be on time, every day, well groomed and well dressed, awake and alert with a good attitude; ready to conduct business

Maintains professional appearance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Job Type: Full-time/Part-time

Salary: $15.00 - 17.00 per hour plus commission and bonus

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan


Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability


Supplemental pay types:
  • Commission pay
  • Bonus Pay


Work Location: In person

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