Program Manager, FOP Business Strategy

4 weeks ago

Atlanta, United States Delta Air Lines Full time

How you'll help us Keep Climbing (overview & key responsibilities)

The Program Manager, FOP Business Strategy will support the Flight Operations team in consolidating and aligning the division’s strategy and key initiatives. They will act as an analysis leader, advisor, and resource to the division providing the insight to recognize issues and produce detailed strategic and operating plans. This position will interface with all areas of Flight Operations, as well as cross-divisional teams, to support continuous improvement initiatives impacting operations, employee satisfaction, safety, and financial performance. It is important the successful candidate be able to quickly establish rapport, credibility, trust and respect with peers and leaders. The successful candidate will be able to demonstrate strong business acumen, make quick decisions, provide alternative perspectives, and when necessary, challenge conventional wisdom. The successful candidate will bring a value-added contribution to the team decision making process. The position will report to the Manager of FOP Business Strategy but will interact closely with all areas of Flight Operations. Specifically:

  • Identify, develop, and implement solutions that leverage data to achieve sustainable success across the division.

  • Develop presentations for leadership audiences

  • Support and/or drive key divisional strategic planning processes, working across businesses and functions to frame the divisional strategy and drive alignment and execution on key initiatives

  • Assess/diagnose business opportunities

  • Create policy and processes that support divisional change management.

  • Identify and prioritize action items and develop and implement solutions that leverage data to achieve sustainable success

  • Effectively communicate and interpret complex operational strategic vision and methods for a "non-technical" audience

  • Build divisional strategic plans

  • Effectively deal with complex projects entailing frequent interface with leadership level individuals

  • Develop strategic & tactical plans that create a safety-conscious environment resulting in employee safety & well-being

What you need to succeed (minimum qualifications)

Bachelor’s degree in business or equivalent work experience in a related field required

2+ years of relevant business experience required

Proven ability to organize, prioritize, handle time constraints, and manage shifting priorities

Strong quantitative, analytical, statistical, and conceptual thinking skills

Advanced Microsoft PowerPoint and Excel skills

Experience in management consulting, corporate finance, and/or strategy is a plus

Assertive and confident thinker with ability to push the envelope; action oriented and capable of helping to define strategic options, scenarios, and consequences

Experience developing and implementing strategic plans

Excellent written / oral communication and presentation skills

Strong project management skills

Must have a passion for improving processes and identifying new solutions

Demonstrated ability to deal with complexity and think strategically as well as innovatively

Excellent interpersonal, communication and relationship-building skills required, with an emphasis on seeking input and understanding concerns of other stakeholders

Positively resolves conflict and removes obstacles to change; creates an environment where established ways of thinking can be provocatively challenged and evolved

Must be performing satisfactorily in current position.

Consistently prioritizes safety and security of self, others, and personal data.

Embraces diverse people, thinking, and styles.

Possesses a high school diploma, GED, or high school equivalency.

Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Project management certifications and/or certifications

  • Experience with benchmarking, six sigma, Lean and Theory of Constraints (TOC)

  • Ability to produce presentations to Flight Ops Leadership

  • Proficiency in Smartsheet, PowerBI, and MS Excel

  • Knowledge of CFR Part 121 regulations

  • Knowledge of Delta Air Lines Flight Operations

  • Ability to make high-impact decisions based on quantitative and qualitative factors

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives

  • 401(k) with generous company contributions up to 9%

  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave

  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

  • Domestic and International space-available flight privileges for employees and eligible family members

  • Career development programs to achieve your long-term career goals

  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

  • Recognition rewards and awards through the platform Unstoppable Together

  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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