Water Mitigation Project Team Leader

2 weeks ago

Burlington, Wisconsin, United States PuroClean of Burlington Full time

Project Team Leader

Perks:

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a 'One Team' mentality, manage and complete jobs according to PuroClean processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

Managing Customer Satisfaction and representing the brand

Effectively perform all aspects of the production processes

Continued development of production skills and expertise

Financial asset and equipment management

Following all uniform and policy guidelines in line with the Brand Identity Guide

Always leaving jobsites with a clean and orderly appearance

Coaching and training of production staff technicians

Preventative maintenance on vehicles, equipment and oversight of facility maintenance

Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

Willingness for continued learning and growth, ability to 'lead and coach' your teammates

Attention to details in organization, cleanliness and care for facility, assets and equipment

Aptitude with record keeping, recording information and communicating 'the message'

Awareness and respect for safety, using care are caution with teammates and customers

Strength with multitasking and handling deadlines, organizational and leadership skills

Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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