IT Hardware Deployment Analyst

We are seeking an IT Deployment Analyst to join our Hardware End User Computing team at Virteva in Minnetonka, MN. As a key member of this team, you’ll be responsible for ensuring that our customer’s IT hardware equipment gets configured correctly and shipped on time for an excellent user experience. You’ll work with technology such as laptops, desktops, workstation peripherals, the ServiceNow platform, multiple different customers in different verticals to experience technology workflows from multiple perspectives. Processes can range between the repetitive to non-repetitive configurations providing you with great experiences for your IT career. We want you to play an active role in shaping the quality and continuous improvement of our workflow.

This position will be 32 hours per week and is open to flexible working hours, Monday-Friday preferred, at our office in Minnetonka, MN.

• Fulfill IT Hardware requests for shipment, including laptops, desktops, peripherals, and other potential access requests
• Maintain a high level of client satisfaction always by completing jobs on schedule and by displaying a positive and helpful attitude
• High level of attention to detail to ensure shipments are made accurately with all requested items
• Proactively engage with team members internally to communication and potentially solve problems
• Administrative tasks related to shipping and receiving of customer’s IT assets
• Maintain a safe, clean, and organized working environment
• Update ServiceNow records in accordance with shipping and receiving status
• Other duties as assigned

Requirements

• A strong level of organization and attention to detail
• Positive and growth mindset
• Experience with Windows 10 and 11
• Familiarity with Apple Computers
• Familiarity with iOS and Android devices
• Vocal about continuous improvement efforts within processes, tools, and customer environments

Work Environment:

• While performing the duties of this position, the employee will be required to work in a standard office setting in Minnetonka, MN

Benefits

• We want our employees to make their career with Crossfuze. With an emphasis on promoting from within, we provide training and development opportunities to all employees who seek to learn and grow in their careers.

• • Working options for hybrid, in-office, and remote settings dependent on the role
  • Access to Crossfuze Academy and LinkedIn Learning to grow your career with us
• Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.
  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption and fertility assistance
  • Additional PTO day for mental health
  • Competitive paid time off
  • Healthcare Plan
  • 401(k) with employer match
  • 10 days toward bereavement leave
• Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.

Compensation

The anticipated compensation range for this position is $18.00 per hour. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Opportunity

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.