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RPA Business Analyst

4 weeks ago

Milwaukee, Wisconsin, United States WEC Business Services LLC Full time

WBS, a subsidiary of WEC Energy Group, is seeking a RPA Business Analyst in our Milwaukee, Wisconsin location.

This position is part of a job family(Associate Business Analyst, Business Analyst, Senior Business Analyst), where experience will be the determining factor.

About Us

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The RPA Business Analyst will work with business partners to optimize business processes and identify potential improvement and automation opportunities. The analyst will facilitate discovery sessions across various business streams, analyze and document targeted business processes (as-is and to-be), develop associated business cases, and propose potential solutions. The analyst will also monitor and optimize utilization and efficiency of automations.

Working with the Robotics Process Automation (RPA) technology team and key business partners the RPA Business Analyst will drive the creation of automated solutions for the business. This role is a key link between the technical team and business partners to ensure that effective solutions are designed, developed, tested and implemented to produce measurable business value. The RPA Business Analyst will collaborate with business partners and the RPA technology team to escalate and resolve any operational issues that arise. Employees in this position will also work with business partners to manage both the day-to-day use of RPA and to support ongoing management of the RPA program.

Job Responsibilities
  • Perform analysis on large amounts of complex data to provide the business with fact-based insights
  • Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis
  • Support departmental reporting, metrics, budgets, dashboards, and analytics
  • Make recommendations and present alternatives to address business needs or resolve impediments
  • System configuration and administration
  • Develop functional, process, and system documentation
  • Monitor system and process performance and escalate issues as appropriate
  • Influence, gather, define and document complex business requirements and processes
  • Develop test plan / test cases and coordinate user acceptance testing
  • Lead projects or process improvements
  • Serve as subject matter expert on systems, process, and user/customer impact
  • Prepare business cases and cost/benefit analysis
  • Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines
  • Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions
  • Lead cross-functional projects of increasing importance and complexity
  • Develop and champion new and innovative ways to leverage data
  • Influence the documentation and prioritization of strategic initiatives and process improvements with strong consideration of the user/customer experience
  • Build support for projects based on business and data analysis. Make independent recommendations for process improvements based on analysis. Build cases for action through visual presentation
  • Work with and mentor others on process or system proficiency
  • Work with minimal direction and plan work independently based on the goals and objectives of the business unit
Minimum Experience Required
  • Bachelors Degree in Business Administration, Information Systems/Technology, or a related discipline
  • Strong analysis, decision making and problem solving skills
  • Excellent interpersonal and communication skills (both written and verbal)
  • Ability to work as part of a team and interact effectively with others
  • Excellent organizational skills with the ability to balance multiple tasks under time constraints
  • Proficient in standard office software (MS Excel, Visio, Word)
Preferred Qualifications
  • 2+ years of relevant experience
  • Experience working with project management methodology preferred
  • RPA discovery, design, implementation and support experience
  • Business process design and/or reengineering experience
  • Experience with UiPath Automation platform is a plus

End Date: 03/21/2025

Pay Range Minimum: $66,898.00

Pay Range Maximum: $132,708.94

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers

Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.

WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.

EEO/AA policies and statements