Receiver Part-time

2 weeks ago

Davis, United States Davis Food Co-op Full time
Job Details

Job Location
Davis Food Co-op - Davis, CA

Position Type
Part Time

Description

Department: STORE SUPPORT Reports to: Point-of-Sale Manager

Pay Class: A Pay Range: $16.00 - $21.67 per hour

JOB SUMMARY:

As a member of the Store Support team of the Davis Food Co-op, the Receiver works under the supervision of the Point-of-Sale Manager and the Receiving Supervisor to perpetuate and support an organized and smooth-running store. They work to process incoming and outgoing shipments of goods while maintaining a clean and organized workspace, accurately accounting for goods in an accurate, efficient manner. They comply with all aspects of the store including customer service, department conditions, profitability, productivity, and workplace conditions while understanding and upholding Davis Food Co-op's End Statements.

This is a part-time position. Employee must be available to match the business needs and will be required to work evenings & weekends as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Customer Service Responsibilities - exceed our customer's expectations for service and provide a welcoming environment for all in accordance with the DFC's customer service standards.
    • Greet and offer assistance to customers. Demonstrate excellent customer service at all times.
    • Demonstrate proper phone etiquette and delivery of messages.
    • Know store layout and know which products belong to which departments.
    • Be able to explain the benefits of Co-op membership. Understand and be able to explain the difference between a cooperative and other businesses.
  2. Department Responsibilities:
    • Provide excellent customer service both externally and internally. When on sales floor, exceed our customers' expectations for service and provide a welcoming environment for all in accordance with the Co-op's customer service standards.
    • Scan all products received and compare invoices and purchase orders, verifying UPC/vendor codes, counts, and other necessary product information.
    • Appropriately document all variances between actual product received and invoices, or other delivery manifests.
    • Inspect all goods received to verify that quality meets DFC's standards.
    • Maintain a file of packing slips and pick lists and match them with mailed invoices.
    • Code invoices with proper purchase and expense accounts.
    • Promptly notify appropriate department personnel when goods are received and verify that goods are promptly and properly routed to designated areas.
    • Record credits in credit log and notify vendors of credits and returns daily.
    • Verify that credit memos are received for credits recorded.
    • Maintain working knowledge of common carrier (UPS, FedEx, etc.) systems for shipping goods out and prepare goods for shipping as needed.
    • Maintain a neat and orderly receiving area and preserve unobstructed traffic flow, including creating cardboard bales and removing empty pallets and trash as needed.
    • Maintain area for products waiting to be returned and assure that vendors pick up and remove return items from the premises.
    • Keep walkways and receiving dock clean and organized.
    • Organize and properly label transitional shipments such as holiday sets, core sets, pallet buys, etc.
  1. Receiver Duties:
    • Adhere to scheduled shifts and be ready for work when the shift begins.
    • Follow instructions; respond to management direction.
    • Maintain a professional working relationship with, and communicate relevant information to coworkers
  2. SafetyandSanitationResponsibilities:
  • Ensure department and back-stock areas are maintained in clean, orderly condition, following all guidelines.
  • Wear proper clothing during shift, consistent with current store and department uniform and appearance standards.
  • Avoid injury; demonstrate proper lifting techniques and follow proper steps in the event of an injury.
  • Follow accepted food safety practices.
  • Handle all store equipment with care; observe all safety precautions and assist others in doing so.
  • Follow DFC safety policy at all times and assist in maintaining all areas of the store in safe condition.
  • Report unsafe, or potentially unsafe conditions.
  1. StaffRelations:
    • Maintain professional working relationship standards within department. Assist co-workers with interpersonal problem solving where/when appropriate.
  2. Abide by all DFC policy and procedures as specified in the DFC Employee Handbook.
  3. Performotherdutiesasassignedbymanagement.

ESSENTIAL REQUIREMENTS AND COMPETENCIES

To perform the job successfully, an individual should demonstrate competencies in the following matters:
  1. Problem Solving
    • Identify and resolve problems in a timely manner.
  2. Customer Service
    • Manage difficult or emotional customer situations.
    • Respond promptly to customer needs.
    • Solicit customer feedback to improve service.
    • Respond to requests for service and assistance.
  3. Adaptability
    • Adapt to changes in the work environment.
    • Manage competing demands.
    • Deal with frequent change, delays, or unexpected events.
  4. Attendance / Punctuality
    • Be consistently at work and arrive on time.
    • Ensure that work responsibilities are covered when absent.
    • Arrive at meetings and appointments on time.
  1. Dependability
    • Respond to management direction.
    • Commit to long hours of work when necessary to reach goals.
    • Complete tasks on time or notify appropriate person with an alternate plan.
  2. Work Quality
    • Demonstrate accuracy and thoroughness.
    • Look for ways to improve and promote quality.
    • Apply feedback to improve performance.
    • Monitor own work to ensure quality.
  3. Work Quantity
    • Meet productivity standards.
    • Complete work in timely manner.
    • Strive to increase productivity.
  4. Operational Equipment Skills
    • Operate a forklift.
    • Operate an electric stacker.
    • Operate a pallet jack.
    • Operate a cardboard baler and a compactor.
    • Operate a hand truck and other equipment carts.


Qualifications

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Comprehend complex instructions, correspondence, and memos.
      • Communicate effectively in oral or written form to staff.
      • Effectively present information in one-on-one and small group situations to customers and other employees.
      • Is competent in basic arithmetic, fractions, ratios, and percentages.
      • Calculate mathematical formulas or conversions using units of U.S. currency and units of weight, volume, and distance.
      • Comprehensive understanding of MS Excel, Word, Google Sheets and industry standard purchase order software.
ESSENTIALPHYSICALREQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daily Physical Demands
      • Lift and/or move up to 70 pounds.
      • Stand for extended periods of time. MINIMUM REQUIREMENTS AND EXPERIENCE: EDUCATION
High school diploma or equivalent.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Computer skills required: Word, Excel, email.
  • Excellent oral and written communication.
  • Excellent planning and organizational skills.
  • Strong public speaking.


WORK ENVIRONMENT:

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  1. OccasionalExposureto:
    • Wet or humid conditions (non-weather).
    • Fumes or airborne particles.
    • Outdoor weather conditions.
    • Extreme cold (non-weather).
  2. Thenoiselevelintheenvironmentisusuallymoderate.

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