Licensed Hearing Instrument Specialist

4 weeks ago

Victoria, United States Miracle-Ear Full time

Our Corporate Retail Team is seeking an experienced Licensed Hearing Aid Specialist who is passionate about helping others. Making a difference in people's lives is why you chose this career.

Our Hearing Care Professionals are sales consultants, program marketers, outreach coordinators, and product specialists all in one. With your prior knowledge of identifying hearing loss and offering effective solutions, you’ll integrate seamlessly, ready to hit the ground running.

Responsibilities:

  • Provide both on and off-site hearing aid counseling, consultation, and customer care.
  • Attend to both scheduled and walk-in customers.
  • Educate the customer about the long-term effects of hearing loss.
  • Administer a series of audiological tests and review the results with the customer.
  • Make the best product recommendation based on individual needs.
  • Walk the customer through a demonstration, testing the model they select.
  • Fit the customer for their new hearing aids.
  • Deliver consistent after-care to assure the customer is satisfied and comfortable using their new devices.

About us:

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.

At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our employees, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. This is the advantage of working as part of the Miracle-Ear family and our parent company, Amplifon, the global leader in retail hearing solutions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Requirements

  • Active Hearing Instrument Specialist License
  • Knowledge of a wide range of hearing instruments for adult hearing loss
  • Has been customer-facing
  • Confident, personable, adaptable, and sharp
  • Passionate about helping others
  • Able to leverage technology through experience with CRM technology, MS Office, and POS systems

Benefits

  • Competitive pay structure – annual commission potential 100K+
  • Work-life balance - normal business hours
  • Continuous training, development, and support
  • Brand recognition – we’re at the top of our industry
  • Quality Health Insurance – Medical, Dental, Vision
  • Retirement Plan – 401K with employer match
  • 2-weeks of vacation time, 2 sick days, 8-paid holidays, and 1-paid volunteer day

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