Reconstruction Senior Estimator

3 weeks ago

Jacksonville, United States Kustom US Full time

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild-we build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story

We are seeking a Reconstruction Estimator in Jacksonville, Florida. The Reconstruction Estimator at Kustom is responsible for generating reconstruction estimates, engaging with prospects to sell them on the value of Kustom's reconstruction services with a goal of securing an Authorization to Proceed, and is adept at achieving approval for their estimates from insurance adjusters. There are instances where a Residential Services Specialist (RSS) supports the Estimator, taking on the responsibilities of site assessments and prospect engagement. This support allows the Estimator to concentrate on the estimate creation and approval processes.

What You Will Do:

Estimate Creation:

  • Generate estimates predominantly using Xactimate from Matterport scans, ensuring accuracy and comprehensiveness.
  • Align estimates with the profitability standards set by Kustom's Operational Excellence Team.
  • Collaborate with internal teams to ensure the creation of accurate estimates
Prospect Engagement:
  • Sell the benefits of Kustom's services to secure Authorizations to Proceed from prospects.
  • Utilize Matterport technology for in-depth property assessments, to aid in estimate accuracy
Negotiation and Approval:
  • Conduct negotiations with insurance adjusters to gain approvals for estimates and supplements.
  • Monitor and update estimates, ensuring adherence to industry and organizational standards.
  • Provide detailed visual and documented accounts of damage, supporting the approval process.
What You Will Bring:
  • Minimum of 2-4 years of experience as an estimator in construction.
  • Proficiency in Xactimate and/or XactAnalysis for accurate estimate creation
  • Candidates with ability to navigate and efficiently use Symbility will be considered favorably
  • Strong negotiation skills with a proven track record of securing estimate approvals from insurance adjusters.
  • Ability to effectively engage with prospects, addressing their needs and concerns, and securing Authorizations to Proceed.
What We Offer:
  • Competitive Salary
  • Medical, Dental, Vision and Flexible Spending Account.
  • 401(k) with Company Match (eligibility required)
  • Short-term & Long-term Disability
  • Critical Illness/Accident/Hospital Indemnity Plans
  • Employee Assistance Program
  • Paid Time Off
  • Upward Mobility and Development Opportunities


Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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