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IT Manager, Software Engineering
1 month ago
MN - Hybrid at office in Plymouth 2 days a week
Our Technology division was formed to lead on our 3.0 digital transformation strategy. With a team of highly skilled and experienced individuals, they deliver and manage efficient, quality, and innovative travel technology solutions and technology services for its customers worldwide
Position overview
Our Technology team is seeking IT Manager, Software Engineering
Position Description
- Proved leadership and management for all staff on the Cloud ERP support team including onboarding process, technical system analysis/support, change management and OIC integration/interface support.
- Partner with Rest of the World implementation team to provide the support during the implementation.
- Represents project and deliverables of the team, will partner with internal IT (ex. Security, Architecture) groups to streamline work requests and drive to conclusion
- Accountable for Finance Systems IT work stream, leading named responsible IT team members; partner with finance lead to drive project execution
- Align finance systems, security & data management policies to best in class model
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Ability to gain access to the necessary resources within a region or country to confirm the technology requirements
- Manage communications across the delivery team and key stakeholders, running a defined schedule of team meetings and leading on communication. ?Provides regular updates to business subject matter experts and direct manager.
- Display a can-do attitude, persist in accomplishing objectives despite obstacles and setbacks.
- Manage team time tracking, ensure the project does not exceed the approved budget.
- Identify areas of improvement and ensure they are shared with the right stakeholders and form part of the closure procedures.
- Provides appropriate work direction to team members, subordinates, contractors, vendors.
- Coach and mentor team members, and recognize and develop talents
- Assist in developing new policies, procedures, and training pertaining to system integration
- Partner with cross-functional teams to drive implementation of changes to integration / processes
- Present analyses, findings, and recommendations to a broader audience including senior leaders
Experience & Education
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- 3+ years managing significant technical projects. More time in role does not guarantee promotion to this level. ?Exposure and experience with the following:
- Technology related project experience i.e. understanding of IT/infrastructure and development
- Change Management in complex environments
- Resource management (specifically demand and capacity planning)
- Risk and Issue management
- Management experience in a multinational organization (preferred).
- Experience with international implementations, the travel/hospitality industry, and supporting financial systems/teams (preferred).
- Ability to communicate effectively in English, both written and verbal
- Experience with global teams leading IT projects across cross functional areas including technology upgrades, maintenance, and development implementations.
- Global experience with reporting systems, ETL integrations, and financial systems.
- Excellent communication skills and works independently.
- Resourceful, action-oriented with the ability to get things done and overcome obstacles.
- Forward thinking, creating a culture of continuous improvement.
- Ability to influence, negotiate, and communicate with internal and external stakeholders, contractors, and vendors.
khammer@c4techservices.com
