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Relationship Banker
4 months ago
Position Description
Relationship Banker
Identifying Information:
- Department: Branch Operations
- Reports To: Branch Manager
- Location: Branch
- Status: Hourly Non-Exempt
- Bank Operation Hours: M-Th 8:15-5:15, Friday 8:15-6:15, Saturday 8:15-1:15
Essential Functions and Responsibilities
- Maintaining and balancing cash drawer
- Ensure compliance with all internal controls and established policies and procedures
- Promote and advise on the bank’s products and services
- Keeping customers’ personal information confidential
- Identify referral opportunities and make relevant referrals
- Communicating with other team members and other areas of the bank
- Assist with the daily operations of the branch
- Professionalism
- Strong basic computer skills
- Strong written and verbal communications skills
- Cash handling
- Accuracy and attention to detail
- Customer-focused
- Team player
- Ability to think, reason and communicate clearly
- Ability to observe and identify details at close range
- High School Diploma or GED equivalent (required)
- Customer service experience (preferred)
- Cash handling experience (preferred)
- Must be able to remain in a stationary position 50% of the time
- Occasionally move/traverse to access files and equipment
- Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
- Occasionally moves coin bags weighing up to 50 lbs.
- Occasionally will need to travel up to a 30-mile radius
Incumbent must be able to perform the essential functions of the position with or without reasonable accommodations.