Level 2 Help Desk Tech

6 months ago


Kennewick, United States Peak Networks Full time

Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks.

Responsibilities

  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email and computer chat
  • Provide customer assistance
  • Document customer interactions
  • Run diagnostics to resolve customer reported issues
  • Install, make changes and repair computer hardware and software
  • Follow-up with customers to ensure issues are resolved
  • Write technical documents on how to or SOPs
  • Network Administration
  • Update/Create scripts
  • Troubleshooting servers
  • Server administration
Qualifications
  • Firm understanding of L2 and L3 networks (VLAN, STP, OSPF)
  • Firm understanding of wireless protocols (802.11, BT, LPWA)
  • Firm understanding of VOIP systems
  • Firm understanding of AD/DS services (AD, GP, and DNS)
  • Firm understanding of MS365 (EntraID, Intune, and Exchange Online)
  • Firm understanding of RMM tools
  • Scripting knowledge (PS, Python, etc.)
  • Knowledge of MDM tools
Certifications
  • Active Industry/Vendor networking certificate


  • Kennewick, United States BBSI Full time

    A leading IT company that is leading technology in our industry in. Our client provides Managed Services to businesses in the Tri-Cities area and they are are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks. ...


  • Kennewick, United States Northwest x Southern Hospitality Full time

    SpringHill Suites Kennewick managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk for our Evening shift 2:30-10:30pm! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is...


  • Kennewick, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: Certified OR Tech / Surgical Tech (CST) in Kennewick, WA.We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you.Job Details:Pay: $2090/week - $2286.4/weekAssignment Length: 13-week assignmentShift: 4,...


  • Kennewick, United States Northwest x Southern Hospitality Full time

    Hilton Garden Inn Kennewick managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are...

  • CT TECH

    2 months ago


    Kennewick, United States Confluence Health Full time

    Job DescriptionJob DescriptionOverview$7,500 Sign On Bonus for CT Tech w/ more than a year experience$5,000 Sign On Bonus for CT Tech w/ less than a year experienceExternal applicants only.Requires 2 year commitment to Confluence HealthPerform all routine and special CT radiographic procedures by participating in technical duties directly involved with the...


  • Kennewick, Washington, United States Northwest x Southern Hospitality Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Northwest x Southern Hospitality. As a key member of our front desk team, you will be responsible for ensuring exceptional guest experiences and revenue optimization through check-in, check-out, and coordination of hotel services.Key...


  • Kennewick, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.ProCare Therapy/VocoVision: Remote Speech Language Pathologist Position in WashingtonAre you looking for an exciting new remote opportunity? VocoVision has teamed up with a fantastic school district in Washington to recruit a Speech Language Pathologist for the current school...


  • Kennewick, United States LHH Full time

    Location: Kennewick, WA 99338Shift: Onsite - 8am – 4:30pm, M – F (40 Hours a week)Contract Duration: Three-month contract with the possibility of extending!Pay Rate: $21.00/hrJob Summary:Perform front medical desk procedures that include answering telephones, greeting the patients, entering patient demographics in the computer, scheduling appointments,...


  • kennewick, United States LHH Full time

    Location: Kennewick, WA 99338Shift: Onsite - 8am – 4:30pm, M – F (40 Hours a week)Contract Duration: Three-month contract with the possibility of extending!Pay Rate: $21.00/hrJob Summary:Perform front medical desk procedures that include answering telephones, greeting the patients, entering patient demographics in the computer, scheduling appointments,...


  • Kennewick, United States LHH Full time

    Location: Kennewick, WA 99338Shift: Onsite - 8am – 4:30pm, M – F (40 Hours a week)Contract Duration: Three-month contract with the possibility of extending!Pay Rate: $21.00/hrJob Summary:Perform front medical desk procedures that include answering telephones, greeting the patients, entering patient demographics in the computer, scheduling appointments,...


  • kennewick, United States TravelNurseSource Full time

    TravelNurseSource is working with Magnet Medical to find a qualified Med/Surg RN in Kennewick, Washington, 99336!Pay Information$2,286 per weekAbout The PositionPurpose of the Position: Responsible for the delivery of direct patient care using the nursing process and as defined by the healthcare facility in their unit specific job description. ...


  • kennewick, United States TravelNurseSource Full time

    TravelNurseSource is working with Magnet Medical to find a qualified Postpartum RN in Kennewick, Washington, 99336!Pay Information$2,160 per weekAbout The PositionPurpose of the Position: Responsible for the delivery of direct patient care using the nursing process and as defined by the healthcare facility in their unit specific job description. ...


  • Kennewick, United States Hawthorne Court Full time

    If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring...


  • Kennewick, United States Hawthorne Court Full time

    If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring...


  • Kennewick, United States Hawthorne Court Full time

    If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring...


  • Kennewick, United States Leisure Care Full time

    Hawthorne Court If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior...


  • Kennewick, United States Hawthorne Court Full time

    If you’re looking for a job that goes beyond the basics to deliver purpose and joy, you’ll find it here! Welcome to Leisure Care, where employees inspire today’s older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we’ve been reimagining and reinventing what it means to work in senior living,...


  • Kennewick, United States Hawthorne Court Full time

    If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring...


  • Kennewick, United States Hawthorne Court Full time

    If you’re looking for a job that goes beyond the basics to deliver purpose and joy, you’ll find it here! Welcome to Leisure Care, where employees inspire today’s older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we’ve been reimagining and reinventing what it means to work in senior living,...


  • Kennewick, United States AppleOne Full time

    Job DescriptionJob DescriptionAdministrative Assistant Pay: $29/hour Hours: 30 hours per week, with potential for more Schedule: Monday to Friday, closed on holidays Location: Kennewick, WA 99336 We are seeking a detail-oriented and professional Administrative Assistant to join the team at a wealth advisory office in Kennewick, WA. This role is perfect for...