Technical Account Manager

4 weeks ago

Naperville, United States Simplify Recruiting Full time

We are seeking a highly motivated and skilled Technical Account Manager to join our dynamic team. As a Technical Account Manager, you will serve as the primary point of contact for our retail/manufacturing/construction/e-commerce/artificial intelligence/internet of things clients, ensuring their technical needs are met and their expectations exceeded. You will collaborate closely with cross-functional teams to deliver solutions that drive value and enhance the client experience.

Responsibilities:

  • Develop and maintain strong relationships with key stakeholders at client organizations, including executives, IT professionals, and project managers.
  • Serve as the main point of contact for client inquiries, technical support, and escalations, providing timely and effective resolution of issues.
  • Collaborate with internal teams, including sales, engineering, and product development, to understand client requirements and deliver customized solutions.
  • Conduct regular account reviews to assess client satisfaction, identify areas for improvement, and explore opportunities for upselling or cross-selling.
  • Serve as a subject matter expert on our products and services, providing guidance and training to clients as needed.
  • Monitor industry trends and emerging technologies within the [retail/manufacturing/construction/e-commerce/artificial intelligence/internet of things] domain, and share insights with clients to help them stay competitive.
  • Track and report on key account metrics, including revenue growth, customer retention, and customer satisfaction, to senior management.
  • Participate in trade shows, conferences, and other industry events to network with clients and promote our products and services.

Qualifications:

  • Bachelor's degree in [relevant field] or equivalent practical experience.
  • Proven experience in a technical account management or customer-facing role, preferably within the [retail/manufacturing/construction/e-commerce/artificial intelligence/internet of things] industry.
  • Strong understanding of technical concepts and ability to communicate complex ideas effectively to both technical and non-technical audiences.
  • Exceptional problem-solving skills and ability to thrive in a fast-paced environment.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and internal teams.
  • Solid organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
  • Experience with CRM software (e.g., Salesforce) and proficiency in Microsoft Office Suite.
  • Willingness to travel occasionally to client sites as needed.

  • Technical Account Manager

    4 weeks ago

    Naperville, United States Simplify Recruiting Full time

    We are seeking a highly motivated and skilled Technical Account Manager to join our dynamic team. As a Technical Account Manager, you will serve as the primary point of contact for our retail/manufacturing/construction/e-commerce/artificial intelligence/internet of things clients, ensuring their technical needs are met and their expectations exceeded. You...

  • Account Manager

    7 days ago

    Naperville, United States Aspen Technical Staffing Full time

    Job Title: Account Manager/Business Development - Engineering Staffing Competitive Salary + Commission ($100k-$200k/yr)Company Overview: Aspen Technical Staffing is a leading staffing agency specializing in providing engineering talent to companies across various industries. We pride ourselves on our ability to match top-tier engineering professionals with...

  • Account Manager

    2 weeks ago

    Naperville, United States Aspen Technical Staffing Full time

    Job Title: Account Manager/Business Development - Engineering Staffing Are you the right applicant for this opportunity Find out by reading through the role overview below.Competitive Salary + Commission ($100k-$200k/yr)Company Overview: Aspen Technical Staffing is a leading staffing agency specializing in providing engineering talent to companies across...

  • Account Manager

    2 weeks ago

    Naperville, United States Aspen Technical Staffing Full time

    Job Title: Account Manager/Business Development - Engineering Staffing Are you the right applicant for this opportunity Find out by reading through the role overview below.Competitive Salary + Commission ($100k-$200k/yr)Company Overview: Aspen Technical Staffing is a leading staffing agency specializing in providing engineering talent to companies across...

  • Accounting Services Manager

    2 hours ago

    Naperville, United States Engtal Full time

    Role: CAAS ManagerOn-site in Naperville$65k - $80kJob Overview:A local local CPA firm looking to double in size in the next 4 years is looking for a CAAS Manager to join their team. This is a fantastic opportunity for someone looking to accelerate their career in public accounting and join a firm committed to growth, retention, and work-life...

  • Account Manager

    3 weeks ago

    Naperville, United States 2020 Search Partners Full time

    Job DescriptionJob DescriptionCommercial HVAC Account Manager Company Overview Our client is a leader in the commercial and industrial HVAC contracting business with multiple offices located throughout the US. They are seeking a Commercial HVAC Account Manager for their Aurora or Schaumburg office (Metro Chicago). Qualified candidates must maintain the...

  • Sales Engineer/Account Manager

    2 weeks ago

    Naperville, United States Impro Industries Usa Full time

    *Company Introduction*: Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    2 weeks ago

    Naperville, United States Impro Industries USA, Inc. Full time

    *Company Introduction*:Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    2 weeks ago

    Naperville, United States Impro Industries Usa Full time

    *Company Introduction*: Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    2 weeks ago

    Naperville, United States Impro Industries Usa Full time

    Company Introduction : Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    1 week ago

    Naperville, United States Impro Industries Usa Full time

    *Company Introduction*:Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    2 weeks ago

    Naperville, United States Impro Industries USA, Inc. Full time

    *Company Introduction*:Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Sales Engineer/Account Manager

    7 days ago

    Naperville, United States Impro Industries Usa Full time

    *Company Introduction*: Founded in 1998, Impro is a leading global manufacturer of customized OEM castings and machined components serving industry leaders in diverse industries. Most of the customers are Fortune 500 or public companies in US and Europe. Impro has been experiencing phenomenal growth, the Company is seeking Sales Engineer/Account Manager to...

  • Manager, Accounting

    1 week ago

    Naperville, United States KeHE Distributors Full time

    The Accounting Manager will lead a team of accountants and oversee the department's daily operations such as managing financial reporting, month-end processes, and tax compliance. This role will work closely with external partners to ensure timely an Accounting, Accounting Manager, Manager, Tax, Accountant, Reporting

  • Accounting Manager

    1 month ago

    Naperville, United States Insight Global Full time

    Title: Accounting ManagerLocation: Naperville, IL (HYBRID: onsite Tues-Thurs)Salary: $80k-$120k Must Haves:Bachelor’s Degree in Finance or Accounting Minimum of 5+ years of experience in public accounting and/or tax administration required. Minimum of 2+ years of experience in managing required. Must have strong Excel skills (VLookups, IF Statements, and...

  • Accounting Manager

    1 month ago

    Naperville, United States Insight Global Full time

    Title: Accounting ManagerLocation: Naperville, IL (HYBRID: onsite Tues-Thurs)Salary: $80k-$120k Must Haves:Bachelor’s Degree in Finance or Accounting Minimum of 5+ years of experience in public accounting and/or tax administration required. Minimum of 2+ years of experience in managing required. Must have strong Excel skills (VLookups, IF Statements, and...

  • Accounting Manager

    1 month ago

    Naperville, United States Insight Global Full time

    Title: Accounting ManagerLocation: Naperville, IL (HYBRID: onsite Tues-Thurs)Salary: $80k-$120k Must Haves:Bachelor’s Degree in Finance or Accounting Minimum of 5+ years of experience in public accounting and/or tax administration required. Minimum of 2+ years of experience in managing required. Must have strong Excel skills (VLookups, IF Statements, and...

  • Manager, Accounting

    2 weeks ago

    Naperville, Illinois, United States KeHE Distributors Full time

    Why Work for KeHE?Full-time Pay Range: $80,000.00/Yr. - $125,000.00/Yr. Shift Days: , Shift Time: Benefits on Day 1 Health/Rx Dental Vision Flexible and health spending accounts (FSA/HSA) Supplemental life insurance 401(k) Paid time off Paid sick time Short term & long term disability coverage (STD/LTD) Employee stock ownership (ESOP) Holiday pay for company...

  • Manager, Accounting

    3 weeks ago

    Naperville, Illinois, United States KeHE Distributors Full time

    Why Work for KeHE?Full-time Pay Range: $80,000.00/Yr. - $125,000.00/Yr. Shift Days: , Shift Time: Benefits on Day 1 Health/Rx Dental Vision Flexible and health spending accounts (FSA/HSA) Supplemental life insurance 401(k) Paid time off Paid sick time Short term & long term disability coverage (STD/LTD) Employee stock ownership (ESOP) Holiday pay for company...

  • Account Manager

    3 weeks ago

    Naperville, United States United Career Fairs Full time

    Job DescriptionJob DescriptionWe are seeking an Account Manager (Sales) to join our growing team. You will collaborate closely with team members to establish new customers and update existing customer files with the products and services they order. When clients have a question, concern, or complaint, you will respond quickly and do your best to answer their...