Community Support Specialist Emerson Village

2 weeks ago

Minneapolis, United States Project for Pride in Living Full time

Accepting Applications until Filled

About our Team:

The Resident Services team provides transformative, affordable, and supportive housing and elevates the voices of the communities we serve that are disproportionately affected by systemic inequities. PPL provides 1,600 housing units and serves nearly 13,000 people annually in the Twin Cities, aiding in long-term stable housing so that our community can live their best lives. PPL integrates race equity organization-wide through multiple strategies and systems change initiatives.

Job Summary:

The Community Support Specialist will operate as a Front Desk Receptionist and serve an impactful role in partnership with families in PPL Supportive Housing. The role is responsible for helping to facilitate a welcoming and safe environment for all Emerson Village residents, guests, and partners. The Front desk Receptionist greets residents and guests, builds community with residents, and reports potential safety concerns.

An ideal candidate will have experience proven experience in demonstrating a strong work ethic and responsiveness while providing high levels of customer service. This candidate must also respond quickly and effectively to internal and external clients and stakeholders with attention to detail.

Essential Duties and Responsibilities:

  • Greet residents and visitors to the building, build relationships with residents, and facilitate community-building opportunities.
  • Conduct building walk-throughs several times daily, log safety concerns, and share the logs with the staff team, property management team, and other safety partners.
  • Respond respectfully and timely to inquiries from residents, visitors, guests, staff members, clients, or volunteers and make appropriate referrals.
  • De-escalate tense situations by using communication, empathy, and problem-solving techniques.
  • Provide administrative support that includes but is not limited to data entry, meeting set-up, copy projects, mailings, and solving office equipment problems.
  • Order and maintain inventory of office supplies or other materials.
  • Maintain sufficient program-specific information in the lobby, such as brochures, handouts, and other items used to disseminate program information.
  • Provide general upkeep to the lobby area and all common areas of Emerson Village.
  • Understand and comply with strict confidentiality guidelines when working with confidential records of the organization's information and program-specific information.
  • Other administrative support tasks as assigned.
  • Keep accurate, up-to-date documentation, including but not limited to incident reports, safety logs, etc.
  • Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.

Supervisory Responsibilities:

Will not be responsible for supervision

Minimum Requirements:

Ability to use:

  • Office equipment including telephone, smartphone, voicemail systems, copier, printer, scanner, and fax machine.

  • MS Word, Outlook, and Excel

  • The Internet and electronic timecard system

  • Computer Network (files, drives, and folders)

  • Apricot or other database systems

Additional Requirements:

  • Excellent de-escalation skills, including calming down a tense situation using communication, empathy, and problem-solving techniques.
  • Able to operate a multi-line phone system effectively.
  • Excellent organizational skills, ability to prioritize and handle multiple tasks and follow projects through to completion in a timely manner.
  • Candidates will have experience in and a strong desire to serve people from diverse cultures and economic and social situations.
  • Ability to take initiative and work independently and as part of a team.
  • Ability to speak Somali preferred.

Hours: Standard business hours -40 hours per week

Education and/or Experience

  • H. S. diploma or GED equivalent, with at least one year experience in Office Administration or Front Desk Reception.

Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO and paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

PPL currently offers a signing bonus for this position: $1,000 for full-time and $500 for part-time.

(The signing bonus is payable in two payouts, half after one month and the other half after six months. This is subject to all applicable tax reporting and withholding requirements. )

Salary: $19.00-$21.00 Yr., DOQ

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

  • Community Support Specialist- Emerson Village

    4 days ago

    Minneapolis, United States Project for Pride in Living Full time

    Accepting Applications until FilledAbout our Team:The Resident Services team provides transformative, affordable, and supportive housing and elevates the voices of the communities we serve that are disproportionately affected by systemic inequities. PPL provides 1,600 housing units and serves nearly 13,000 people annually in the Twin Cities, aiding in...

  • Field Service Specialist

    5 days ago

    Minneapolis, Minnesota, United States Emerson Full time

    If you are an accomplished Field Service Technician with extensive Rosemount Level product experience looking for an opportunity to grow, Emerson has an exciting opportunity for you Based in the Greater Minneapolis, MN area, you will work with Sales, BDMs, Regional/Service managers and our National Response Center to coordinate resource needs, provide onsite...

  • Community Support Specialist

    3 weeks ago

    Minneapolis, United States Pinnacle Services Full time

    Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support Specialist...

  • Community Support Specialist

    1 week ago

    Minneapolis, United States Pinnacle Services Full time

    Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist.As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support Specialist can...

  • Community Support Specialist

    5 days ago

    Minneapolis, United States Pinnacle Services Full time

    Description:Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist.As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support...

  • Community Support Specialist

    6 days ago

    Minneapolis, United States Placement Partners MN, Inc Full time

    Job DescriptionJob DescriptionJob Description1. Position TitleCommunity Support Specialist2. Reports toDay Support Associate Program Director3. Job SummaryAssist consumers to maintain competitive employment and to develop essential and personal enriching life skills within the community. Assist consumer to develop and maintain life skills to access and...

  • Community Support Specialist-Adult

    3 weeks ago

    Minneapolis, MN, United States Pinnacle Services Full time

    Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support...

  • Community Support Specialist

    1 week ago

    Minneapolis, United States Placement Partners MN, Inc Full time

    Job DescriptionJob DescriptionJob Description1. Position TitleCommunity Support Specialist2. Reports toDay Support Associate Program Director3. Job SummaryAssist consumers to maintain competitive employment and to develop essential and personal enriching life skills within the community. Assist consumer to develop and maintain life skills to access and...

  • Concierge

    5 days ago

    Minneapolis, United States Village Green Full time

    Job DescriptionJob DescriptionCompany DescriptionVillage Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this...

  • Community Support Specialist

    6 days ago

    Minneapolis, United States Placement Partners MN, Inc Full time

    Job DescriptionJob DescriptionAbout UsPlacement Partners provides community based vocational and residential services to adults with developmental disabilities, TBI and others requiring assistance to work and live independently. Over the years, we have earned a reputation for providing outstanding human services and we endeavor to meet each challenge with a...

  • Community Support Specialist

    6 days ago

    Minneapolis, United States Placement Partners MN, Inc Full time

    Job DescriptionJob DescriptionAbout UsPlacement Partners provides community based vocational and residential services to adults with developmental disabilities, TBI and others requiring assistance to work and live independently. Over the years, we have earned a reputation for providing outstanding human services and we endeavor to meet each challenge with a...

  • Resident Advocate, Village

    2 weeks ago

    Minneapolis, Minnesota, United States Avivo Full time

    Job DetailsJob Location Avivo Village - Minneapolis, MNPosition Type Full TimeEducation Level High School Diploma/GED Salary Range $ $21.78 HourlyJob Shift OvernightsJob Category Housing Support ServicesDescription Do you know, you have the power to change the course of someone's life? Avivo employees do this every day, and we want You to join our team. At...

  • IT Support Specialist

    4 days ago

    Minneapolis, United States Aeon Full time

    Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many...

  • Direct Support Specialist

    4 days ago

    Minneapolis, United States Pinnacle Services Full time

    Job Type Full-timeDescriptionLooking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists! Our Direct Support Specialists have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential...

  • Education Support Specialist

    1 week ago

    Minneapolis, United States Hennepin County MN Full time

    Hennepin Countys Education Support Services (ESS) department, which is within the Disparity Reduction line of business, is seeking an Education Support Specialist to provide educational services and support to youth involved in Hennepin County syste Support Specialist, Education, Support, Specialist, Monitoring, Transportation

  • IT Support Specialist

    5 days ago

    Minneapolis, United States Aeon Full time

    Organization Background Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of...

  • Retail Warehouse

    3 days ago

    Minneapolis, United States Savers | Value Village Full time

    **Job Title: Retail Warehouse & Production Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Direct Support Specialist

    1 week ago

    Minneapolis, United States Pinnacle Services Full time

    Job Type Full-time Description Looking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists! Our Direct Support Specialists have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential...

  • Marketing Communications Specialist

    4 days ago

    Minneapolis, United States Pervenio Ltd Full time

    Pervenio Marketing Communications Specialist Plymouth , Minnesota Apply Now Our client offers a rewarding career in the building products industry, competitive pay, generous benefits programs, and promotes ongoing professional development for its team members. Responsibilities: Develops communications and marketing materials by writing and editing press...

  • ERP Support Specialist

    6 days ago

    Minneapolis, United States Sansom Consulting Full time

    Job DescriptionJob DescriptionERP Support Specialist The ERP Support Specialist will work on-site in the Plymouth office and will perform and implement process improvements within software applications to streamline workflow. Assist in providing technical and system support for users of the organization’s ERP, CRM, and connected systems to ensure...