Scheduler Dispatcher

4 weeks ago


Plainview, United States RD APPLIANCE SERVICE, CORP. Full time

Benefits:

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Paid time off

RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and courtesy to all customers and employees. The core values of our company are Honesty, Integrity, Professionalism, Technical Expertise and Mutual Respect.

We set the standards for professionalism and expertise in our industry and strive to provide the highest quality appliance service in our area. We service most brands of appliances but primarily focus on high end brands.We are factory authorized for many high end brands. The expectations are high for our employees but we go out of our way to provide a positive work culture and an environment that is friendly and upbeat.

If you are an experienced CSR, scheduler or dispatcher and are looking to work for an organized, well structured and professional service company this is the place for you. This position is right for you if you have proven communication skills with supervisors, employees, and customers.

Responsibilities:

Answer phones

Enter new customer info

Schedule service calls

Handle customer inquiries and concerns

Provide information about services

Troubleshoot and resolve issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Answer scheduling and/or routing questions from technicians

Process credit card payments

Accept and check in parts deliveries

​Required Qualifications:

Professional phone etiquette

Ability to prioritize and multitask

Positive and professional demeanor

Attention to detail

Excellent written and verbal communication skills

Organizational Skills

Computer Skills

Desired Qualifications:

Experience with scheduling and routing service calls

Geographical knowledge of Long Island and NYC

Appliance repair service knowledge

General home appliance knowledge

Benefits:

Paid vacation, sick and personal time

10 paid holidays

401K

Hours:

Monday - Friday

8 am - 4:30 pm

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.



  • Plainview, United States RD APPLIANCE SERVICE, CORP. Full time

    **Benefits**: - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Paid time off RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show...

  • Scheduler Dispatcher

    2 weeks ago


    Plainview, United States RD APPLIANCE SERVICE, CORP. Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryPaid time off RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values,...

  • Scheduler Dispatcher

    2 months ago


    Plainview, United States UASA Full time

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Paid time off RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and...

  • Scheduler Dispatcher

    4 weeks ago


    Plainview, United States UASA Full time

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Paid time off RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and...


  • Plainview, United States General Security Inc. Full time

    United Central Station has Immediate Openings for central station dispatchers to join our team in Plainview, NY. We are a 24/7/365 call center/emergency response dispatch **Currently seeking full and part-time applicants for the night shift (3pm - 11 pm). Weekends and holidays are a must.** **BI-LINGUAL A MAJOR PLUS!!!** Responsibilities primarily include...

  • Office Clerk

    4 weeks ago


    Plainview, United States Superior Air Conditioning & Heating Systems Inc Full time

    Superior Air Conditioning & Heating Systems is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative (CSR). The CSR will play a pivotal role in ensuring exceptional customer service experiences by handling inquiries, resolving issues, and providing information to our valued clients. As a CSR, you will serve...

  • Warehouse Coordinator

    4 weeks ago


    Plainview, United States Empire Control Abatement Inc. Full time

    A Warehouse Coordinator plays a crucial role in managing the day-to-day operations of a warehouse, ensuring the smooth receipt, storage, and dispatch of goods. Here is an overview of the typical responsibilities, qualifications, and skills required for this position: **Responsibilities**: - **Inventory Management**: - Manage warehouse inventories and...

  • Service Advisor

    2 weeks ago


    Plainview, United States McGovern Automotive Group Full time

    **McGovern Automotive Group is a new and fast growing automotive retailer that is hiring a Service Advisor to join our Service Team.** **SUMMARY**: Sells and schedules needed service work in the service department. **ESSENTIAL DUTIES**:include the following. Other duties may be assigned. - Schedules service appointments. Obtains customer and vehicle data...


  • Plainview, United States RD APPLIANCE SERVICE, CORP. Full time

    **Benefits**: - 401(k) matching - Competitive salary - Paid time off - Training & development RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and courtesy to...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabCorp seeking a Sr. Service Representative/Courier to join our...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabCorp seeking a Sr. Service Representative/Courier to join our...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabcorp seeking a Sr. Service Representative/Courier to join our...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabCorp seeking a Sr. Service Representative/Courier to join our...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabcorp seeking a Sr. Service Representative/Courier to join our...

  • CDL-A OTR Team Drivers

    35 minutes ago


    Plainview, United States U.S. Xpress Full time

    U.S. Xpress is Now Hiring CDL-A OTR Team Drivers! CDL-A Teams: Top Team Pay in the Nation & Up To $15,000 Sign-On Bonus/Split! Your team can average $200,000 or more! Don't have a team partner? We will help you find the right partner with our TEAM match program! Or make your own team! Now's the time to bring on a family member or friend to be your teammate...

  • Service Coordinator

    4 weeks ago


    Plainview, United States Emcor Inc Full time

    KEY RESPONSIBLITIES: Key responsibilities include but are not limited to: Answer phones and forward to appropriate staff. Process billing and manage accounts receivable. Enter payroll. Receive deliveries. Create, maintain, and enter information into databases. Schedule and oversee the dispatching of service technicians and ensure service calls are followed...


  • Plainview, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career stepLabCorp seeking a Service Representative/Courier to join our...

  • Service Coordinator

    3 weeks ago


    Plainview, United States EMCOR Group Full time

    Description KEY RESPONSIBLITIES : Key responsibilities include but are not limited to: Answer phones and forward to appropriate staff. Process billing and manage accounts receivable. Enter payroll. Receive deliveries. Create, maintain, and enter information into databases. Schedule and oversee the dispatching of service technicians and ensure...


  • Plainview, United States Solaris Health Full time

    Job DescriptionJob DescriptionTake the next step toward your future with Advanced Urology Centers of New York! Our growing Plainview clinic is seeking a Nurse Practitioner or Physician Assistant to join their team in 2024. Plainview Clinic located near the North Shore of Long IslandOutpatient-focused modelFlexible Monday through Friday schedule with no...