MI-Application Engineer
2 weeks ago
About Niterra North America
Niterra North America, a global leader in the development and manufacturing of Spark Plugs and Oxygen Sensors. We are dedicated to providing exceptional customer service and technical expertise for all NGK/NTK products.
Job Summary
We are seeking a highly motivated and technical individual to serve as an Application Engineer between Niterra Japan and our designated US locations. In this role, you will play a pivotal role in ensuring seamless communication, technical support, and customer satisfaction.
Responsibilities- Technical liaison between NGK Japan and all other NGK locations designated
- Develop and maintain strong working relationship with customers
- Assist in resolving customers technical and packaging inquiries
- Explain products and engineering specifications to the customer
- Plan and arrange visits to customers and prospective customers with and/or without visitors from other NGK offices
- Write trip or contact reports for all customers’ visits and any contacts regarding critical issues
- Negotiate design and process changes with customers
- Collect and report detailed information on customer activities and future development
- Assist customers in developing drawings
- Handle PPAP, PSW and other IATF16949 requirements
- Monitor customer’s website for plant issues, supplier ratings and report critical events
- Work with Technical Center personnel on testing and research.
- Adhere to all company policies and procedures including IATF16949 and ISO14000 related policies as applicable.
- Bachelor’s degree in Engineering or equivalent field
- Extensive knowledge of automotive technology
- Knowledge of all fields and disciplines requiring comprehension of the NGK products, materials, process and analysis and QA functions
- Strong communication and customer relation skills
- Strong project management skills
- Proficiency in MS Office
- A valid driver’s license and an acceptable driving record
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