QA Supervisor

Job Title: QA SupervisorJob Description Position Overview: The Quality Assurance Supervisor is responsible for the daily execution of all food safety and quality processes ensuring they meet company, customer, industry quality certification, and regulatory requirements. This position is also accountable for managing the lab team and day-to-day activities within the quality function to ensure product quality and food safety. Responsibilities: Engagement & Involvement • Own communication within the quality area and across functions. • Serve as a reliable resource for employee and team needs, providing timely and meaningful follow-up to all questions, concerns, and ideas. • Engage employees through regular team meetings, process improvement discussions, follow-up on suggestions, and regular communication. Performance Management • Conduct effective formal and informal employee coaching, performance management, and development. • Provide recognition and praise to encourage positive work behaviors and focus. • Utilize performance metrics to improve efficiency. • Assess team effectiveness needs and seek resources to assist in team development. • Review product on hold daily to determine disposition. Process & Resource Management • Manage area-specific production process and improvement activities, including identifying opportunity areas and meeting daily quality goals. • Participate in production and people scheduling processes, adjusting as needed to support operations. • Work with employees to manage housekeeping, sanitation, and food safety practices effectively. • Manage resources to ensure maximum uptime and quality. • Assist in hiring new quality technician employees. • Follow through on issues to resolution or establish an agreed-upon hand-off. Human and Food Safety • Operate as leader and champion of safety, modeling safe work behaviors. • Document and investigate safety incidents. • Reduce safety risks by proactively identifying risks and ensuring quick resolution. • Ensure use of proper procedures and team attendance at required training. • Maintain a product quality level that meets or exceeds customer expectations. • Ensure compliance with all quality, sanitation, and food safety processes and policies. • Follow food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager. Training • Provide proper training, coaching, and feedback to new employees. • Identify and address training opportunities, including job skills training and goal setting. • Facilitate effective team meetings and reward and recognize team progress. • Ensure appropriate level and depth of cross-training in each area through optimal use of all training tools and experience available. Hard Skills Food Safety HACCP SQF Leadership Soft Skills Effective Communication Employee Engagement Performance Management Process Improvement Job Type This is a permanent position. Work Site This is a fully on-site position in Neenah, Wisconsin. Work Environment Hours 5:45 p.m. – 6 a.m. on a 2-2-3 schedule. Will most likely train on first shift. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.