Beranek Room Host

1 week ago

Boston, Massachusetts, United States Boston Symphony Orchestra Full time
Summary/Objective

Job Description

About the BSO

Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world. The BSO is committed to bringing world class music and performances to the local and international communities. The key to our success has been our employees from the musicians onstage to those behind the scenes.

About the Role

Under the direction of the Beranek Room Host, greet and serve guests in the Beranek Room, the members-only donor lounge of the BSO Development Office.

Regularly assigned hours are from two hours prior to all BSO subscription season concerts, through intermission, and as necessary, until all room guests have departed following the concert. Additional hours may be scheduled as needed in order to assist with Beranek Room gatherings outside of the regular assigned hours.

Required Education and Experience

ob Responsibilities:
  • Greet guests and assist them with coats and packages, placing them in the coatroom and retrieving them when the guests are ready to depart
  • Serve guests their beverage selections from the bar area, as directed by the Host
  • Assist the Host in the set-up and clean-up of the room, including moving tables and chairs as needed, setting out and putting away flowers, folding tables and chairs, setting out and cleaning up snacks, beverages, and used service items such as cups, glasses, etc.
  • Assist the Host, as directed, in other ways as needed to ensure the smooth operation of the room and the utmost comfort of the guests
  • Refrain from personal conversations with guests
  • Maintain total discretion and respect for the confidentiality of all conversations between guests
NOTE: Drinking of alcoholic beverages while on duty is absolutely not permitted.

QUALIFICATIONS:
  • Excellent manners and a warm, courteous, and professional demeanor
  • Comfort in working with high-level clientele
  • Responsible and dependable; must be able to commit to working all BSO subscription concerts
  • Prior experience in a similar position of patron service preferred
  • A general knowledge of the BSO and its programs
The BSO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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