See more Collapse

Personal Lines Customer Service Representative

1 month ago

Gretna, United States Independent Insurance Agents of Nebraska Full time
Job Description

The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry
Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and Computer proficiency including agency management systems.


Compensación: $22.00 - $25.00 per hour

Looking for the path to the future you want?
An insurance career is your answer

You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last.

Know (almost) nothing about insurance careers?

Check out

Find out which gig might be perfect for you

Ready to a find a job?

Search the available positions using the filters above.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.

We have other current jobs related to this field that you can find below

  • Personal Lines Customer Service Representative

    3 weeks ago

    Gretna, Nebraska, United States Independent Insurance Agents of Nebraska Full time

    Job Description The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing...

  • Personal Lines Customer Service Representative

    1 month ago

    Gretna, United States Independent Insurance Agents of Nebraska Full time

    Job Description The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing...

  • Customer Service Representative

    4 weeks ago

    Gretna, United States U-Haul Full time

    Location: No 4 Westbank Exp, Gretna, Louisiana 70053 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service

    1 month ago

    Gretna, United States Terrill Talamo - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview   Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Sales and/or customer service experience is required.   We seek an energetic professional interested in helping our business grow...

  • Customer Service

    4 days ago

    Gretna, United States Terrill Talamo - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Sales and/or customer service experience is required. We seek an energetic professional interested in helping our business grow...

  • Customer Service Representative

    2 months ago

    Gretna, United States Derek Bird - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Derek Bird - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • AT&T Account Representative

    2 weeks ago

    Gretna, United States Rooted Connections Full time

    Job DescriptionJob DescriptionOur AT&T Account Representatives have the opportunity to work with one of the most renowned household names for the latest in technology, top-of-the-line communications, and the best entertainment on the market. With growth comes opportunity, and we are looking for the ideal AT&T Account Representative to think BIG and grow with...

  • Pharmacy Technician

    1 month ago

    Gretna, United States Community Pharmacy, Inc. Full time

    Ready for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you've been dreaming of. Our long-term care pharmacy is...

  • Pharmacy Technician

    1 month ago

    Gretna, United States Consonus Pharmacy Full time

    Job DescriptionJob DescriptionReady for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you’ve been dreaming of....

  • Territory Sales Representative

    2 days ago

    Gretna, United States Rooted Connections Full time

    Rooted Connections is seeking a tenacious Territory Sales Representative to join our dynamic team! We are a rapidly growing sales firm in the New Orleans area that works alongside prominent clients in the telecommunications industry. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and top-tier service....

  • Territory Sales Representative

    1 week ago

    Gretna, United States Rooted Connections Full time

    Job DescriptionJob DescriptionRooted Connections is seeking a tenacious Territory Sales Representative to join our dynamic team! We are a rapidly growing sales firm in the New Orleans area that works alongside prominent clients in the telecommunications industry. Our goal is to connect customers to our clients' efficient and reliable networks, offering...

  • Pharmacy Technician

    3 weeks ago

    Gretna, United States Community Pharmacy, Inc. Full time

    Ready for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you've been dreaming of. Our long-term care pharmacy is...

  • Pharmacy Technician

    4 weeks ago

    Gretna, United States CONSONUS PHARMACY SERVICES Full time

    Ready for a new pace and industry to use your knowledge as a Pharmacy Technician?  Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships?  Love to learn more to strengthen your skills?  If you answered yes, then look no further, we have the job you’ve been dreaming of. Our long-term care...

  • Pharmacy Technician

    4 weeks ago

    Gretna, United States Consonus Pharmacy Full time

    Job DescriptionJob DescriptionReady for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you’ve been dreaming of....

  • Pharmacy Technician

    5 days ago

    Gretna, United States Consonus Pharmacy Full time

    Job DescriptionJob DescriptionReady for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you’ve been dreaming of....

  • Client Support Representative

    1 month ago

    Gretna, United States Rooted Connections Full time

    Rooted Connections delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...

  • Pharmacy Customer Service Associate

    1 month ago

    Gretna, United States Walgreens Full time

    Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy...

  • line technician

    1 month ago

    Gretna, Louisiana, United States McCormick & Company Full time

    McCormick & Company, Incorporated is a global leader in flavor. Zatarain's, a leader in New Orleans cuisine owned by McCormick, is seeking an (Insert Position Title - Shift) at its facility located in Gretna, Louisiana. With $4 billion in annual sales, McCormick & Company, Incorporated manufactures, markets and distributes spices, seasoning mixes, condiments...

  • Gretna Crossing Member Services Representative

    1 month ago

    Gretna, United States Ymca of Greater Omaha Full time

    Job DescriptionJob Description So many perks & benefits ~ Enjoy a flexible schedule ~ Work with great people ~ Make a difference in our community ~ Free YMCA membership ~ Locations across the metro – likely a Y near you ~ Tuition discounts ~ Flexible work attire ~ Training & development! BENEFITS:Free individual YMCA membership Locations across the metro...

  • Sales Representative, Telecommunications

    1 week ago

    Gretna, United States Rooted Connections Full time

    Job DescriptionJob DescriptionWith locations throughout Louisiana, Rooted Connections is one of the premier Telecommunications Solutions Providers. We have an exceptional collaborative, dynamic, fast-paced environment that offers a wide range of learning and career opportunities. We look for people with can-do positive attitudes, who are flexible when...