Civilian Dispatcher

3 weeks ago


Newark, United States NJ TRANSIT Full time

Communications Dispatcher (Police Department) Police (non-officer) Forbes List of America's Best Employers 2018 Move forward with us At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible. MUST SUBMIT RESUME FOR CONSIDERATION Principal Accountabilities: -Dispatches police services to calls as may be required and establishes priorities on calls to ensure services are rendered expeditiously and effectively by use of CAD (Intergraph I/Dispatcher). -Operates Criminal Justice Information System to verify and record various files to ensure the necessary information is input into the national computer system as required by law. -Maintains active computer entries regarding documented complaints to maintain a current and accurate recording system. -Receives, records and dispatches emergency and non-emergency telephone calls from the public and law enforcement officers by use of PC/PSAP, CAD and Motorola radio consoles. -Updates and retrieves information from teletype network to address such issues as wanted persons, stolen property, vehicle registration and stolen vehicles by use of NCIC, CJIS 2000 and AoCTELE. -Operates NICE Surveillance System. -Obtains complaints to log, and maintains proper records of all calls for service. -Answers questions from, and provides information to the public regarding directions, NJ TRANSIT services, etc. Knowledge & Skills Required: -High School Diploma or equivalent. -Must pass a police background check. -Must have one (1) year of experience in a related emergency field (e.g., Police/Fire/EMS). -Ability to work in a high-volume work environment. -Must be willing to work nights, weekends and holidays as needed. -Emergency dispatch/CJIS/CAD and 911 experience desirable. Pay rate: $42,295.00/year At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.