Customer Account Representative

2 weeks ago


Virginia Beach, United States ETERNO INC Full time

Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Profit sharing

Training & development

Customer Account Representative

Are you a proactive and customer-focused individual who enjoys sales and nurturing relationships and providing top-notch service? If so, we invite you to be a part of our dedicated customer account sales team

Why Choose Us:

Client-Centric Culture: We're committed to delivering exceptional experiences to our valued customers. If you have a knack for building rapport and providing tailored solutions, you'll thrive in our environment.

Professional Growth: We believe in promoting talent from within. As a Customer Account Representative, you'll have opportunities for career advancement as you excel in your role.

Team Collaboration: Join a close-knit team of professionals who work together to ensure customer satisfaction and success.

What We're Looking For:

Relationship Builder: You take pride in connecting with customers, understanding their unique needs, and providing solutions that exceed their expectations.

Customer Advocate: You're passionate about ensuring that every customer has a positive experience and resolves any issues with empathy and efficiency.

Detail-Oriented: You manage customer accounts with precision and accuracy, ensuring all needs are met promptly.

Key Responsibilities:

Customer Engagement: Cultivate strong, long-lasting relationships with customers, anticipating their needs, and offering personalized solutions.

Account Management: Effectively manage new customer accounts, ensuring accurate record-keeping and timely updates.

Issue Resolution: Address customer concerns and inquiries with professionalism, empathy, and efficiency to ensure satisfaction.

What We Offer:

Competitive Compensation: Enjoy competitive compensation and opportunities for performance-based incentives.

Training and Development: Access continuous learning opportunities to enhance your customer service and account management skills.

Collaborative Environment: Join a supportive and collaborative team that values your contributions.

Career Growth: Benefit from clear paths to advancement within the Customer Account team.

Ready to Build Relationships and Excel in Customer Service?

If you're ready to embark on a rewarding journey of nurturing customer relationships and providing exceptional service, apply now to become a Customer Account Representative with our team. Join us in ensuring customer satisfaction, resolving issues, and shaping your future as a valued member of our organization.



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