CX Product Owner

13 hours ago

Tampa, United States C4 Technical Services Full time
CX Product Owner
Work Location: Remote

Job Summary:
We are seeking a collaborative and highly energic Product Owner to lead the delivery of improved organizational trust in greatest asset - data - unlocking maximum business value and enabling enterprise-wide initiatives. This is a dynamic and fast-paced environment, and we are seeking a leader that can motivate, lead, and inspire cross foundational teams, creating a 'can do' culture of innovation.
As a Product Owner, you will take on a portfolio of data issues and be responsible for leading a matrixed team - with the collaboration between business and IT stakeholders - to resolve those issues across the enterprise using a predefined execution framework. This role requires business and technical acumen, an ability to connect processes end to end, and collaboration across various stakeholders, IT partners, and external vendors to deliver a comprehensive solution.

Key Responsibilities:
  • Business to Technical Translation: Effectively convert business requirements into actionable technical requirements, ensuring clarity and feasibility.
  • Daily IT Collaboration: Work hand-in-hand with the IT team daily to help in the successful implementation of user stories.
  • Agile Process Management: Lead the user story grooming process and conduct sprint retrospectives, ensuring continuous improvement in our product delivery.
  • Data Quality Backlog Ownership: Take full responsibility for the data quality backlog, ensuring issues are prioritized, addressed, and resolved in a timely manner.

Requirements:
  • Proven track record of working collaboratively with IT and business teams.
  • Analytical mindset with a keen attention to detail
  • Demonstrated ability to coordinate technical items with both technical and non-technical audiences.
  • Ability to manage time and deadlines, as well as the ability to adapt to the continually changing priorities of the business.
  • Knows when to escalate and how to communicate issues and risks.
  • Demonstrated servant leadership behavior/ability to lead through servant leadership mindset.
  • Collaborative, concise, and articulate communicator. Lead by example - knowing when and how, to push for more results.
  • Proven ability to dive deep into issues with the goal to deliver solutions in fast paced evolving environment.
  • Experience managing matrixed teams through the following software develop frameworks: Waterfall, Agile, and Kanban.

Required Experience
2+ years related work experience.

Required Education:
Related Bachelor's degree or additional related equivalent work experience

#DICE
tkettwick@c4techservices.com

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