Tran, Derek

Tran, Derek - Staff Assistant - CA45

Background:

This job posting is intended to collect resumes for candidates who are interested in serving as a Staff Assistant in an office for a New Member of Congress. The expectations, duties, and skill areas of the position represent a sampling of what may be expected in a Congressional office. Actual job expectations, duties, skills, and other requirements for a Staff Assistant position may vary by office. Interested candidates are encouraged to submit a resume and cover letter by March 7, 2025. Once the application period closes, the office will contact the best qualified candidates to begin the interview process.

Sample Job Expectations:

The Staff Assistant will be expected to manage the frontdesk during office hours, handle Capitol and White House tour requests, fulfillflag requests, support the district office with administrative office needs,and assist the D.C. office staff with work as assigned. Staff Assistants oftenprovide the first impression of the office to constituents, guests, and otherVIPs. The experiences gained in the Staff Assistant role provide a solidfoundation to advance into positions of increasing responsibility.

Sample Job Duties:

• Provides a welcoming environment and positive first impression of the office to constituents, visitors, and other VIPs
• Handles incoming calls with poise, professionalism, and promptness
• Captures input from constituents on policy matters for the Member office's consideration and response
• Works closely with the Member's Scheduler to ensure appointments are ontime
• Organizes and manages tasks for constituents to include flag requests, providing tours of the Capitol, and arranging visits to other national landmarks (Washington, D.C. role)
• Ensures constituent casework is distributed to appropriate district staff in an efficient and effective manner (district-based role)

Sample Requirements:

• Effective communication skills for verbal and written correspondence
• Effective teamwork skills and the ability to support the needs of multiple team members and leaders in the office required
• Professional demeanor and an upbeat disposition while interacting with visitors, staff members, and stakeholders in a fast-paced, highly dynamic environment required
• Time management skills including the ability to prioritize, and track work status required
• Attention to detail
• Willingness to learn

Sample Preferences:

• Bachelor's degree government, political science, public policy, or related field
• Ties to the district are strongly preferred
• Prior constituent service or customer relationship management preferred
• A demonstrated interest in public service

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