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Customer Service Representative

1 month ago

Pittsburgh, Pennsylvania, United States Wyndham Grand Pittsburgh Downtown Full time
Job Summary

We are looking for a friendly and approachable Front Desk Agent to join our team at Wyndham Grand Pittsburgh Downtown. As a front desk agent, you will be responsible for providing exceptional service to our guests, handling room reservations and check-ins, and ensuring a smooth and efficient stay experience.

Key Responsibilities
  • Register guests and handle room reservations and check-ins
  • Provide excellent customer service and respond to guest inquiries
  • Handle room assignments, keys, and other front office duties
  • Maintain accurate records and perform administrative tasks as needed
Requirements
  • High school diploma or equivalent required
  • Previous experience in a hotel or hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask effectively
Our Culture
  • Dynamic and supportive work environment
  • Opportunities for career advancement and professional growth
  • Competitive salary and benefits package
  • Chance to work with a leading hospitality brand