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Breast Feeding Peer Counselor

4 months ago


Midland, United States Mid Michigan Community Action Agency Full time

General Responsibilities: Counsels and supports WIC pregnant and breastfeeding mothers. Ensure quality program service delivery using client centered approached. Protect the privacy of customers/families and hold in confidence all information obtained in the course of service. Specific Duties: Provides basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. Counsels WIC pregnant and breastfeeding mothers by telephone or in the WIC clinic. Receives a caseload of WIC clients and makes routine periodic contacts with all clients assigned throughout their breastfeeding experience. Provides close contact and follow up to mothers during the early postnatal period. Provides information and promotes breastfeeding to WIC clients. Provides advice on aspects of normal breastfeeding. Provides anticipatory guidance to reduce the occurrence of problems. Assists in teaching breastfeeding class or support groups. Teaches use, cleaning and assembly of breast pumps and expression and storage of human milk. Identifies the need for referrals to the breastfeeding coordinator or breastfeeding specialist. Accurately complete required program documentation and record keeping in a neat and timely manner. Work collaboratively with WIC team to make sure all areas of service are in compliance and continually improving. Recruit families and promote agency programs within the community. Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors. Attend community events and meetings to support the agency programs; including evening and weekend events/meetings. All other duties as assigned. Education and Experience Qualifications: Shall be of responsible character and suitable to work with parents and infants. Must be 18 years of age or older, have a high school diploma/GED, and have experience working with young children Has breastfed at least one baby for at least six months. Be on-call when needed beyond regular work hours. Is familiar with WIC, current or previous WIC client preferred. Additional Requirements: Possess a solid knowledge base with respect to WIC services and seek to expand knowledge at every opportunity. Complete additional certifications as required. Maintain confidentiality and code of ethics at all times. Must have Proficient Computer Skills (Word, Excel, Outlook, Internet) Must have reliable transportation, a valid driver's license, provide proof of insurance, and MMCAA's "Insurance Carriers" driving record review. Successfully complete required background checks at time of hire and when requested. Shall provide written report by a physician stating their physical capability and freedom from communicable tuberculosis. Must have good communication and organizational skills and be able to work effectively with people. Must be self-directed and able to multi-task in a fast paced environment. Must possess the ability to prioritize and complete tasks in order to deliver desired outcomes within allocated time frames. Must be willing to accept new challenges. The ability to navigate and effectively resolve conflict. Must comply with Agency tobacco free and drug free policies. Understand the importance of daily work attendance, and its impact on coworkers, clients