Senior Systems Engineer

3 weeks ago

Minneapolis, United States Ameriprise Financial Full time

"Serve as a technical lead on eSignature platform for software development projects and lead the development team through the design, development, documentation, testing, and modification of existing and new software applications, championing standard techniques, procedures, and criteria. Participate in architecture design, performance monitoring, product evaluation, and buy versus build decisions. Track and communicate development project status, dependencies, and risks and mitigation strategies to the project team and leadership. Provide technical expertise to the business. Come apply todayKey ResponsibilitiesExecute and/or oversee the creation of low level design documents (including code samples/outlines) and detailed engineering specifications based on complex business, user, and non-functional (e.g. performance, reliability, balance, and controls) requirements. Write ServiceNow client, server scripts, REST integrations, and scoped applications that adhere to standards, procedures, and techniques. Maintain integrity of existing program logic according to specifications. Complete deliverables using the Ameriprise agile-based SDLC.As needed, partner with BSAs and the business to gather or clarify technical requirements and fully understand project goals. Then, use this information to effectively plan and deliver functioning Javascript/AngularJS code. Participate in project design walk-throughs. Evaluate interrelationships between applications and design for effective interfaces between interrelated applications/systems. Appropriately address failure scenarios in design work. Proactively review then plan and execute corrective action in response to production support issues, as required.Lead the code review process to ensure development work adheres to standards and specifications, which includes peer review, as well as code review external to development team. Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides. Build and accurately archive all project related documentation.Ensure all code is effectively unit tested prior to being released to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the QA team in identifying test cases and in creating/mining test data to enable a detailed test of all development deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and into production. Approve code to be put into production.Provide oversight, mentorship, and technical leadership to the ServiceNow development team, which consists of employees, contractors, and vendor partner resources, to ensure the timely execution of project deliverables. Provide governance oversight to ensure adherence to development strategy, standards, tools, and procedures. Guide the development teams to consistently apply appropriate development principles and standards during all phases of the development life-cycle.Conduct annual application health and security assessment. Improve health of system assets by identifying enhancements to improve performance, reliability, and resource consumption. Track standards exceptions (e.g. security gaps) to ensure they are addressed in a planful and timely manner. Evaluate, solve, and lead root-cause analysis for production issues and system failures. Resolve corrective action and improvements to prevent recurrence. Provide implementation/production support, as required.Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business (understand the greater impact of assets/applications and development work). Provide expertise in the selection and implementation of development tools and standard processes, as well as recommendations on priority and asset investments. Establish and maint in productive working relationships with business partners and project teams.Required QualificationsBachelor's degree or equivalent (4-years) in Computer Science, Engineering, or related field.7-10 years of relevant experience required.7+ years of practical experience and proven success with the design and operation of enterprise-level complexity computing systems.5+ years of experience and proven ability to lead and influence others without a direct line of authority.

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