Technical Specialist/ SME

3 weeks ago


Dallas, United States Diverse Lynx Full time
Role: Technical Specialist/ SME (TIRKS)

Location: Dallas, TX (Remote)

Experience Required: 10+yrs of exp

Fulltime Role

Job Description:

We are looking for a technocrat who have deep understating for TIRKS inventory system - As Technical SME your responsibilities will include :
  • Supporting and maintaining all switching equipment in Central Offices.
  • Keeping all backup generators in optimum condition.
  • Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system.
  • Monitoring and supporting all switch alarm activity.
  • Installing, supporting, and maintaining fiber and copper networks.
  • Supporting and maintaining transport networks and central power platforms.
Responsibilities:
  • Deep understanding and knowhow on Network inventory (SONET / IP / Ethernet)
  • Extensive experience in Maintaining and managing Inventory (especially TIRKS) L1/L2/L3 Tasks.
  • Able to perform change management and troubleshooting.
  • Migration experience from / to TIRKS.
  • Understanding of workflow for Service fulfilment and service assurance.
  • Familiarity with both inside and outside plant cabling practices.
  • Self-motivated and able to drive issues to resolution.
  • Ability to promote and sell Bright speed services.
  • Knowledge of safety rules and regulations.


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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