it technical support specialist

4 days ago


Milledgeville, United States Randstad Full time

it technical support specialist. milledgeville , georgia posted november 8, 2024 job details summary $29 - $34 per hour contract bachelor degree category computer and mathematical occupations reference1071669 job details job summary: Our Client is looking for IT Technical Support Specialist a Local candidate in Atlanta GA for an long term opprounity. (Hybrid) Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs. location: Milledgeville, Georgia job type: Contract salary: $29 - 34 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware, and software Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities Install, configure, and support workstation software, hardware, printers, and phones Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly Implement applications and software upgrades and troubleshoot any performance issues Train employees in using software and hardware, and provide technical support when needed Required skills and qualifications ·Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. ·Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. ·Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. ·History of working in an Active Directory domain environment ·Proficient at software installs and troubleshooting ·Some networking knowledge, along with the ability to troubleshoot network issues from the command line. qualifications: Experience level: Experienced Minimum 5 years of experience Education: Bachelors skills: Active Directory Adobe Creative Cloud McAfee MS Office 365 Technical Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.



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