Registered Nurse RN

3 days ago


Boston, United States Massachusetts General Hospital(MGH) Full time

Under the general supervision of the Administrative Manager, the Staff Nurse functions as an ambulatory practice nurse for the Electrophysiology Service. The Staff Nurse is a registered nurse responsible for ensuring patient-centered nursing care in the ambulatory care setting. She/he will collaborate with attending physicians, mid-level practitioners, administrative support staff, and other members of the patient care team to achieve optimal clinical outcomes.

  • Triages phone calls from patients, families, providers, etc.; responds to clinical related communications, as directed.
  • Contacts patients to update medication reconciliation lists; supports management of prescription refills; pre/post procedure questions and handles insurance prior authorization of medications.
  • Conducts insurance prior authorization of diagnostic testing and procedures.
  • Tracks, collects, and reviews outpatient test results; reviews abnormal results with supervising physician/mid-level practitioner; and informs patient of test results and clinical impact/plan.
  • Completes various medical and administrative forms, e.g. disability, VNA documentation.
  • Assists with clinical instruction for patients, e.g. medication teaching.
  • Supports administrative operations by acting as a clinical liaison to administrative support staff.
  • Maintains and follows patient care protocols.
  • Performs other duties, as directed.
Qualifications
  • Excellent interpersonal and verbal/written communication skills.
  • Ability to problem-solve, function as a resource to other members of the team and resolves complex issues on behalf of providers and patients.
  • Exceptional organizational skills, flexibility to manage multiple tasks and attention to detail.
  • Knowledge of computer applications necessary to function in an ambulatory setting, e.g. MS Outlook, MS Office Suite.
  • Comfort in a practice environment that promotes patient-centered care.
  • RN licensure
  • EP/Cardiology experience preferred.


EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

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